Loffler Companies
Accounts Receivable Representative
Loffler Companies, Minneapolis, Minnesota, United States, 55400
Job Overview
Are you ready to take charge of your financial career? Join our team as an Accounts Receivable Representative and become a crucial player in helping our company achieve its financial goals. As the primary point of contact for delinquent client accounts, you will utilize your exceptional customer service skills and tenacity to collect payments and resolve invoicing issues. Your ability to navigate through challenging situations, provide timely follow‑up, and foster strong relationships will be key to your success. Positional Summary
Responsible for the collection and resolution of delinquent client accounts; work with clients to resolve invoicing issues or arrange payment for past‑due invoices; provide a high level of customer service and assist in resolving problem accounts and client complaints; interface with internal and external clients. Responsibilities
Review aging reports and initiate calls to clients with past‑due balances to arrange for payment. Resolve client disputes and research account discrepancies. Manage A/R accounts by minimizing the dollars over 60 days. Resolve billing issues that have resulted in delinquent payment. Provide timely follow‑up with clients when expected payment has not been received. Establish and maintain excellent working relationships with internal and external clients. Prepare credit, adjustment, or customer refund documentation for account resolution. Examine credit reports for extending credit to new clients. Escalate difficult collection situations to management promptly. Understand, stay updated on, and abide by the Employee Handbook as written. Qualifications
Minimum of three days in office. Ability to work with minimal supervision. Works well under pressure and achieves deadlines and goals. Effective communication skills. Ability to work with detailed information accurately. Basic proficiency with Microsoft Word, Excel, Outlook, and software. Strong communication skills, including written and oral, professionalism, and maturity. Strong organization and planning skills. Attention to detail and follow‑through skills. Customer service orientation. Education & Experience
Associate degree or equivalent from a two‑year college or technical school or 5 years or more related experience and/or training, or equivalent combination of education and experience. Ability to manage conflict to a mutually beneficial resolution. Ability to set goals and achieve them on a regular basis. Position Details
Seniority Level: Entry level Employment Type: Full‑time Job Function: Accounting / Auditing and Finance Industry: Accounting Benefits
In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off. Employer Statement
Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.
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Are you ready to take charge of your financial career? Join our team as an Accounts Receivable Representative and become a crucial player in helping our company achieve its financial goals. As the primary point of contact for delinquent client accounts, you will utilize your exceptional customer service skills and tenacity to collect payments and resolve invoicing issues. Your ability to navigate through challenging situations, provide timely follow‑up, and foster strong relationships will be key to your success. Positional Summary
Responsible for the collection and resolution of delinquent client accounts; work with clients to resolve invoicing issues or arrange payment for past‑due invoices; provide a high level of customer service and assist in resolving problem accounts and client complaints; interface with internal and external clients. Responsibilities
Review aging reports and initiate calls to clients with past‑due balances to arrange for payment. Resolve client disputes and research account discrepancies. Manage A/R accounts by minimizing the dollars over 60 days. Resolve billing issues that have resulted in delinquent payment. Provide timely follow‑up with clients when expected payment has not been received. Establish and maintain excellent working relationships with internal and external clients. Prepare credit, adjustment, or customer refund documentation for account resolution. Examine credit reports for extending credit to new clients. Escalate difficult collection situations to management promptly. Understand, stay updated on, and abide by the Employee Handbook as written. Qualifications
Minimum of three days in office. Ability to work with minimal supervision. Works well under pressure and achieves deadlines and goals. Effective communication skills. Ability to work with detailed information accurately. Basic proficiency with Microsoft Word, Excel, Outlook, and software. Strong communication skills, including written and oral, professionalism, and maturity. Strong organization and planning skills. Attention to detail and follow‑through skills. Customer service orientation. Education & Experience
Associate degree or equivalent from a two‑year college or technical school or 5 years or more related experience and/or training, or equivalent combination of education and experience. Ability to manage conflict to a mutually beneficial resolution. Ability to set goals and achieve them on a regular basis. Position Details
Seniority Level: Entry level Employment Type: Full‑time Job Function: Accounting / Auditing and Finance Industry: Accounting Benefits
In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off. Employer Statement
Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr