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Vapi

Technical Account Manager

Vapi, San Francisco, California, United States, 94199

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Technical Account Manager

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Vapi

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Technical Account Manager

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Vapi

Why We’re Hiring This Role

Our largest customers rely on Vapi for mission‑critical CX use cases.

We need a TAM to ensure customers have success in‑pilot, scale reliably, adopt new features, and expand usage.

What You’ll Do

30 Day: Learn how enterprise customers deploy and monitor their voice agents on Vapi.

60 Day: Serve as the primary liaison to Enterprise customers—best‑practice guidance, quarterly business reviews, and acting as a bridge to our Forward Deployed Engineering team.

90 Day: Drive adoption and retention by proactively managing performance, roadmap alignment, and upsell opportunities.

Who You Are

You’ve seen Series B to F.

You’re managed million‑dollar F500 technical deployments.

Bonus: You’ve built your own startup.

Why Vapi

Generational impact: Build human interface for every business.

Ownership culture: 90% of company is previous founders.

Kind team: The founders Jordan and Nikhil are Canadians.

Tier‑1 Investors: YC, KP seed, Bessemer series A.

What We Offer

Real stake: We offer competitive salary and excellent equity ownership.

Comprehensive health coverage: medical, dental, and vision plans.

Team love: We love hanging out and do quarterly offsites.

Flexible time off: take what you need.

More: catered meals and transportation, gym & coaching stipends!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Software Development

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