Fowler College of Business at San Diego State University
Assistant Program Director, Parent and Family Programs (Student Services Profess
Fowler College of Business at San Diego State University, San Diego, California, United States, 92189
Assistant Program Director, Parent and Family Programs (Student Services Professional III)
Position Summary
The Assistant Program Director for Parent and Family Programs supports the success and belonging of new students and their families by leading programs that foster connection, inclusion, and engagement within the SDSU community. Reporting to the Assistant Dean of Students for Orientation, Transition, and Family Programs, this position plays a vital role in planning, coordinating, and assessing programs such as Parent and Family Orientation, Family Weekend, New Student and Family Convocation, and Welcome Week events.
The Assistant Program Director also develops culturally responsive initiatives that engage First‑Generation and Latinx families, supports communications including newsletters and social media, and provides leadership development for the SDSU Ambassadors, the university’s official student representatives. The position collaborates across campus to ensure parents and families are informed, supported, and empowered as partners in student success.
Key Responsibilities
Plan, implement, and evaluate parent and family programs that support student transition, retention and success.
Lead logistics, communications, and operations for Family Weekend and orientation events.
Develop and assess culturally responsive programming for First‑Generation and Latinx families, including Spanish‑language initiatives.
Recruit, train, supervise, evaluate and mentor SDSU Ambassadors, the official student representatives, tour guides and orientation leaders for our campus.
Support parent and family communications, including newsletters, social media, and the Parent Hotline.
Collaborate with campus partners to align and enhance family engagement efforts.
Position Information
This is a full‑time (1.0 time‑base), benefits‑eligible, permanent/probationary position.
This position is designated as exempt under FLSA and is not eligible for overtime compensation.
Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
Department Summary
Supports new undergraduate SDSU students in their transition and retention to University life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals.
Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University.
Cultivates a philosophy of partnership with parents and families of SDSU students through transition programs, such as Parent & Family Orientation, New Student and Family Convocation and Family Weekend.
Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board.
Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition and retention initiatives.
Education and Experience Equivalent to graduation from a four‑year college or university in a related field, including or supplemented by upper‑division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job‑related.
A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
Key Qualifications
Strong oral and written communication skills in both English and Spanish.
Thorough knowledge of higher education trends and factors impacting First‑Generation and Latinx college students and their families.
Master’s degree in Student Affairs, Higher Education, Educational Leadership, Counseling, or related field is preferred.
3‑5 years professional work experience in the area of student development, student activities or student involvement is preferred.
Experience advising/planning events and programs on a collegiate level, and contemporary use of technology in a university setting.
Experience planning, organizing, and executing large scale events to welcome new students and parents in a university setting.
Experience working with diverse college student and parent and family populations, including first‑generation and Latinx communities.
Compensation and Benefits San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well‑being and professional growth.
Compensation Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.
CSU Classification Salary Range: $5,540 – $7,893 per month; hiring salary not expected to exceed $5,540 per month.
Full Benefits Package Includes
Generous Time Off: 15 paid holidays, vacation, and sick leave.
Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
Health Coverage: Medical, dental, and vision options at low or no cost.
Education Support: CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Supplemental Information Apply by December 7, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as‑needed basis, and the position will remain open until filled.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H‑1B visa). Applicants must currently be authorized to work in the United States on a full‑time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person’s identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke‑free campus.
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.
Applications close: Open until filled #J-18808-Ljbffr
The Assistant Program Director for Parent and Family Programs supports the success and belonging of new students and their families by leading programs that foster connection, inclusion, and engagement within the SDSU community. Reporting to the Assistant Dean of Students for Orientation, Transition, and Family Programs, this position plays a vital role in planning, coordinating, and assessing programs such as Parent and Family Orientation, Family Weekend, New Student and Family Convocation, and Welcome Week events.
The Assistant Program Director also develops culturally responsive initiatives that engage First‑Generation and Latinx families, supports communications including newsletters and social media, and provides leadership development for the SDSU Ambassadors, the university’s official student representatives. The position collaborates across campus to ensure parents and families are informed, supported, and empowered as partners in student success.
Key Responsibilities
Plan, implement, and evaluate parent and family programs that support student transition, retention and success.
Lead logistics, communications, and operations for Family Weekend and orientation events.
Develop and assess culturally responsive programming for First‑Generation and Latinx families, including Spanish‑language initiatives.
Recruit, train, supervise, evaluate and mentor SDSU Ambassadors, the official student representatives, tour guides and orientation leaders for our campus.
Support parent and family communications, including newsletters, social media, and the Parent Hotline.
Collaborate with campus partners to align and enhance family engagement efforts.
Position Information
This is a full‑time (1.0 time‑base), benefits‑eligible, permanent/probationary position.
This position is designated as exempt under FLSA and is not eligible for overtime compensation.
Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
Department Summary
Supports new undergraduate SDSU students in their transition and retention to University life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals.
Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University.
Cultivates a philosophy of partnership with parents and families of SDSU students through transition programs, such as Parent & Family Orientation, New Student and Family Convocation and Family Weekend.
Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board.
Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition and retention initiatives.
Education and Experience Equivalent to graduation from a four‑year college or university in a related field, including or supplemented by upper‑division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job‑related.
A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
Key Qualifications
Strong oral and written communication skills in both English and Spanish.
Thorough knowledge of higher education trends and factors impacting First‑Generation and Latinx college students and their families.
Master’s degree in Student Affairs, Higher Education, Educational Leadership, Counseling, or related field is preferred.
3‑5 years professional work experience in the area of student development, student activities or student involvement is preferred.
Experience advising/planning events and programs on a collegiate level, and contemporary use of technology in a university setting.
Experience planning, organizing, and executing large scale events to welcome new students and parents in a university setting.
Experience working with diverse college student and parent and family populations, including first‑generation and Latinx communities.
Compensation and Benefits San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well‑being and professional growth.
Compensation Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.
CSU Classification Salary Range: $5,540 – $7,893 per month; hiring salary not expected to exceed $5,540 per month.
Full Benefits Package Includes
Generous Time Off: 15 paid holidays, vacation, and sick leave.
Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
Health Coverage: Medical, dental, and vision options at low or no cost.
Education Support: CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Supplemental Information Apply by December 7, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as‑needed basis, and the position will remain open until filled.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H‑1B visa). Applicants must currently be authorized to work in the United States on a full‑time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person’s identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke‑free campus.
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.
Applications close: Open until filled #J-18808-Ljbffr