ServiceNow
Advisory Solution Consultant - Strategic Payer Accounts
ServiceNow, Vienna, Virginia, United States, 22184
Advisory Solution Consultant - Life Sciences
Base pay range: $146,000.00/yr - $241,000.00/yr
Company Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.
Job Description Advisory Solution Consultant — Strategic HCLS Accounts. As a member of our Solution Consulting team, you will support HCLS Solution Sales and guide revenue for all products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant role with the ability to go wide and deep on solution delivery and solution positioning during sales cycles.
What You Get To Do In This Role
Assist the sales personnel in the qualification of enterprise customer needs and performing pre-demo needs analysis.
Participation on strategic accounts as the lead technical advisor.
Provide mentoring and training to peers and other colleagues in the organization.
Demonstrations of the product, both standard and tailored to prospects and existing customers, onsite or via web meeting.
Generation of product demo scripts and scenarios and maintaining demonstration environments.
Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
Responding to Request for Information/Proposal documents.
Staying current on product developments/releases to a level required for demos and POC/POC.
Supporting Marketing events – user conferences, trade shows, webinars, etc.
Staying current on competitive analyses and differentiators between the company and its competitors.
Understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security as it relates to customer initiatives.
In conjunction with Sales Personnel and Professional Services, conduct transition briefings and prepare for deployment.
Act as the ServiceNow subject matter expert at Executive briefings/marketing events.
Qualifications
Experience integrating AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, or analyzing AI-driven insights.
7+ years of pre-sales solution consulting or sales engineering experience in a product-specific area.
Strong pre-sales experience; ITSM & ITOM experience is advantageous.
Experience selling into and/or working with Pharma/Life Sciences is a strong preference.
Mastery of the Sales process and trusted advisor for account representatives.
Technical expertise in web technology and ability to learn new technologies.
Exceptional communication and presentation skills for technical and business concepts.
Understanding of and experience selling to enterprise IT architecture.
Experience collaborating with product management, product marketing, partners, and professional services.
Creative problem-solving skills with a growth mindset in a fast-paced, high-growth organization.
Background in ITIL, Service Management, Asset Management, IT Management, or IT Operations Management.
High levels of passion, energy, and drive.
Additional information: compensation is based on geographic location and may include base pay, equity, variable compensation, and benefits. This includes health plans, 401(k) with company match, ESPP, matching donations, flexible time away, and family leave programs. See job posting for location-specific details.
Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
#J-18808-Ljbffr
Company Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.
Job Description Advisory Solution Consultant — Strategic HCLS Accounts. As a member of our Solution Consulting team, you will support HCLS Solution Sales and guide revenue for all products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant role with the ability to go wide and deep on solution delivery and solution positioning during sales cycles.
What You Get To Do In This Role
Assist the sales personnel in the qualification of enterprise customer needs and performing pre-demo needs analysis.
Participation on strategic accounts as the lead technical advisor.
Provide mentoring and training to peers and other colleagues in the organization.
Demonstrations of the product, both standard and tailored to prospects and existing customers, onsite or via web meeting.
Generation of product demo scripts and scenarios and maintaining demonstration environments.
Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
Responding to Request for Information/Proposal documents.
Staying current on product developments/releases to a level required for demos and POC/POC.
Supporting Marketing events – user conferences, trade shows, webinars, etc.
Staying current on competitive analyses and differentiators between the company and its competitors.
Understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security as it relates to customer initiatives.
In conjunction with Sales Personnel and Professional Services, conduct transition briefings and prepare for deployment.
Act as the ServiceNow subject matter expert at Executive briefings/marketing events.
Qualifications
Experience integrating AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, or analyzing AI-driven insights.
7+ years of pre-sales solution consulting or sales engineering experience in a product-specific area.
Strong pre-sales experience; ITSM & ITOM experience is advantageous.
Experience selling into and/or working with Pharma/Life Sciences is a strong preference.
Mastery of the Sales process and trusted advisor for account representatives.
Technical expertise in web technology and ability to learn new technologies.
Exceptional communication and presentation skills for technical and business concepts.
Understanding of and experience selling to enterprise IT architecture.
Experience collaborating with product management, product marketing, partners, and professional services.
Creative problem-solving skills with a growth mindset in a fast-paced, high-growth organization.
Background in ITIL, Service Management, Asset Management, IT Management, or IT Operations Management.
High levels of passion, energy, and drive.
Additional information: compensation is based on geographic location and may include base pay, equity, variable compensation, and benefits. This includes health plans, 401(k) with company match, ESPP, matching donations, flexible time away, and family leave programs. See job posting for location-specific details.
Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
#J-18808-Ljbffr