VML HEALTH
About VML Health
VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency as a core group of health specialists that has the benefit of autonomy in management, but with support of non-health expertise.
What We’re Looking For We're seeking a strategic healthcare engagement specialist who can bridge the gap between data-driven insights and impactful customer experiences. If you thrive in a collaborative environment, are passionate about healthcare, and can translate complex customer needs into engaging experiences that connect people to better health outcomes, we want to hear from you.
What You'll Do
Develop a deep understanding of our clients’ customers’ wants, needs, and behaviors across the full customer journey, encompassing both HCP and DTC audiences.
Lead the development and orchestration of engagement and omnichannel strategy, connecting strategic goals to engagement priorities and channel‑specific strategies (e.g., social, CRM, website, paid media, apps, rep‑delivered, and more) for both HCP and DTC accounts.
Translate insights into actionable strategies and tactics that resonate with diverse HCP and DTC segments.
Collaborate effectively with other strategists, Client Engagement, Medical, and Creative disciplines on business, brand, and communications strategies, ensuring alignment across HCP and DTC initiatives.
Develop and maintain strong client relationships as a key strategic and business partner, adept at navigating the unique complexities of HCP and DTC accounts.
Manage smaller client engagements and support the senior team in the management of larger clients, with exposure to both HCP and DTC portfolios.
Mentor junior strategists, providing guidance and feedback for professional growth in the context of HCP and DTC marketing.
Provide key support and partnership in leading key strategy deliverables, guiding the strategic direction in relation to our clients’ brand development and marketing approach for HCP and DTC audiences.
Continuously seek to improve client work, actively analyzing client challenges and opportunities across HCP and DTC landscapes.
Challenge the team to uncover innovative tools and ideas and pursue growth opportunities within HCP and DTC markets.
Partner with Directors in workshop planning and proposals, development of measurement strategy and analytics approaches, execution of CX planning and tactical exercises, and content generation and presentation strategies for both HCP and DTC initiatives.
Participate in new business pitches, including market research, with a focus on understanding and addressing the needs of HCP and DTC clients.
Who You Are
A critical and analytical thinker, innovator, and visionary who inspires creativity.
Passionate, familiar, and curious about the CX practice.
Able to develop strong client relationships and trust based on deep immersion in the client’s business.
Highly collaborative and able to work effectively across internal and external stakeholders.
An excellent communicator, both written and verbal.
What You'll Need
3–7 years of experience in market research and strategic planning, with a demonstrated focus on the healthcare industry.
A deep understanding of the healthcare industry, including HCP and DTC marketing dynamics.
Proven experience in developing and executing successful engagement and omnichannel strategies.
Strong analytical skills, including the ability to analyze data, identify insights, and translate them into actionable recommendations.
Experience in managing and mentoring junior team members, providing guidance and support for professional development.
Excellent communication and presentation skills, with the ability to effectively communicate complex ideas to diverse audiences.
A collaborative and team‑oriented approach, with the ability to work effectively with cross‑functional teams.
A proactive and results‑oriented mindset, with a passion for driving client success.
What We Offer
Passionate, driven people: We champion a culture of people who do extraordinary work.
Consciously cultivated culture: We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
Competitive benefits: What we offer full‑time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401(k) match (100% dollar‑for‑dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
Growth‑minded opportunities: We aim to nurture a culture of real‑time feedback, a growth‑oriented mindset, and plenty of training opportunities through VML and WPP so you can continue to grow personally and professionally.
Salary $75,000—$180,000 USD (variable based on location, business needs, level of responsibility, experience, and qualifications).
Working Arrangement Hybrid approach: teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Equal Opportunity Employer WPP (VML) is an equal‑opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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What We’re Looking For We're seeking a strategic healthcare engagement specialist who can bridge the gap between data-driven insights and impactful customer experiences. If you thrive in a collaborative environment, are passionate about healthcare, and can translate complex customer needs into engaging experiences that connect people to better health outcomes, we want to hear from you.
What You'll Do
Develop a deep understanding of our clients’ customers’ wants, needs, and behaviors across the full customer journey, encompassing both HCP and DTC audiences.
Lead the development and orchestration of engagement and omnichannel strategy, connecting strategic goals to engagement priorities and channel‑specific strategies (e.g., social, CRM, website, paid media, apps, rep‑delivered, and more) for both HCP and DTC accounts.
Translate insights into actionable strategies and tactics that resonate with diverse HCP and DTC segments.
Collaborate effectively with other strategists, Client Engagement, Medical, and Creative disciplines on business, brand, and communications strategies, ensuring alignment across HCP and DTC initiatives.
Develop and maintain strong client relationships as a key strategic and business partner, adept at navigating the unique complexities of HCP and DTC accounts.
Manage smaller client engagements and support the senior team in the management of larger clients, with exposure to both HCP and DTC portfolios.
Mentor junior strategists, providing guidance and feedback for professional growth in the context of HCP and DTC marketing.
Provide key support and partnership in leading key strategy deliverables, guiding the strategic direction in relation to our clients’ brand development and marketing approach for HCP and DTC audiences.
Continuously seek to improve client work, actively analyzing client challenges and opportunities across HCP and DTC landscapes.
Challenge the team to uncover innovative tools and ideas and pursue growth opportunities within HCP and DTC markets.
Partner with Directors in workshop planning and proposals, development of measurement strategy and analytics approaches, execution of CX planning and tactical exercises, and content generation and presentation strategies for both HCP and DTC initiatives.
Participate in new business pitches, including market research, with a focus on understanding and addressing the needs of HCP and DTC clients.
Who You Are
A critical and analytical thinker, innovator, and visionary who inspires creativity.
Passionate, familiar, and curious about the CX practice.
Able to develop strong client relationships and trust based on deep immersion in the client’s business.
Highly collaborative and able to work effectively across internal and external stakeholders.
An excellent communicator, both written and verbal.
What You'll Need
3–7 years of experience in market research and strategic planning, with a demonstrated focus on the healthcare industry.
A deep understanding of the healthcare industry, including HCP and DTC marketing dynamics.
Proven experience in developing and executing successful engagement and omnichannel strategies.
Strong analytical skills, including the ability to analyze data, identify insights, and translate them into actionable recommendations.
Experience in managing and mentoring junior team members, providing guidance and support for professional development.
Excellent communication and presentation skills, with the ability to effectively communicate complex ideas to diverse audiences.
A collaborative and team‑oriented approach, with the ability to work effectively with cross‑functional teams.
A proactive and results‑oriented mindset, with a passion for driving client success.
What We Offer
Passionate, driven people: We champion a culture of people who do extraordinary work.
Consciously cultivated culture: We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
Competitive benefits: What we offer full‑time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401(k) match (100% dollar‑for‑dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
Growth‑minded opportunities: We aim to nurture a culture of real‑time feedback, a growth‑oriented mindset, and plenty of training opportunities through VML and WPP so you can continue to grow personally and professionally.
Salary $75,000—$180,000 USD (variable based on location, business needs, level of responsibility, experience, and qualifications).
Working Arrangement Hybrid approach: teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Equal Opportunity Employer WPP (VML) is an equal‑opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
#J-18808-Ljbffr