Saludos Hispanos
Bilingual Lead Case Manager (English and Spanish, Vietnamese, or Chinese)
Family Connection Center
Overview
Description
Job Title:
Lead Case Manager - Bilingual in English and Spanish, Vietnamese, or Chinese
Reports To:
Family Support Director
Location:
San Francisco
Salary Grade/Range:
$31-$32 hourly, based on experience, full-time, non‑exempt
To Apply:
Review the full posting. If you match our qualifications and interests, please click "apply now" to submit your cover letter and resume. (An account creation is not required.) No phone calls or recruiters. Only resumes with cover letters will be reviewed.
Benefits Package:
100% employer‑paid Kaiser Platinum Plan, plus Vision & Dental
Vacation starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
14 Holidays including winter week holiday break
Paid sick and bereavement leave
403(b) retirement plan with up to 3% employer contribution
Professional development
PLUS: Flexible Medical Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment
Date:
June 16, 2023
Essential Responsibilities:
Provide comprehensive case management, family advocacy and information and referrals
Conduct assessments that identify strengths and needs of individuals and families and implement findings into individual service plans
Plan, implement and consistently evaluate service plans with participants to assist in housing, employment, financial, educational, family functioning and other needed services
Provide training and coaching to case managers on best practices
Manage referrals and coordinate distribution of referrals to case managers
Support and facilitate weekly support groups including organizing guest speakers
Responsible for some translation of intake forms, agency rules, announcements, and communication between families and staff
Help outreach efforts including conducting outreach at public and private organizations, events, as well as updating outreach area/materals
Plan and implement family support programs in accordance with work plan and goals including community events and caregiver support group
Facilitate surveys and evaluations of family support programs, and works with colleagues to monitor progress for grant proposals and reports
Work collaterally with onsite and offsite service providers to ensure comprehensive coordination of care for participants
Provide coaching and community resources to Family Support team
Review/audit Family Advocacy/ Case Management files
Co-Lead case consultation meetings
Other duties as assigned by FCC Family Support Director
Qualifications / Requirements:
BA preferred; or additional relevant professional experience with AA Degree in Social Work, Human Services, Family Services, Counseling, or related field
Bilingual Cantonese/English or Spanish/English required
3+ years of experience working with children and family services, including case management
Excellent interpersonal communication skills
Knowledge of early childhood education and intervention
Familiarity with Microsoft Office and working knowledge of databases
Strong organizational and administrative skills including familiarity with Microsoft Office and working knowledge of databases
Able to work both independently and collaboratively
Able to handle multiple tasks, great problem solving, mediation skills and commitment to the Agency’s mission
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 25 pounds and on occasion may require lifting/carrying a child or object up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Agency Overview:
For over 25 years, Family Connections has provided opportunities for families of different backgrounds to work together cooperatively, sharing cultures, values, knowledge, and resources. We help families grow. Please visit us on the web at www.fccenters.org.
Family Connections Centers is an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.
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Description
Job Title:
Lead Case Manager - Bilingual in English and Spanish, Vietnamese, or Chinese
Reports To:
Family Support Director
Location:
San Francisco
Salary Grade/Range:
$31-$32 hourly, based on experience, full-time, non‑exempt
To Apply:
Review the full posting. If you match our qualifications and interests, please click "apply now" to submit your cover letter and resume. (An account creation is not required.) No phone calls or recruiters. Only resumes with cover letters will be reviewed.
Benefits Package:
100% employer‑paid Kaiser Platinum Plan, plus Vision & Dental
Vacation starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
14 Holidays including winter week holiday break
Paid sick and bereavement leave
403(b) retirement plan with up to 3% employer contribution
Professional development
PLUS: Flexible Medical Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment
Date:
June 16, 2023
Essential Responsibilities:
Provide comprehensive case management, family advocacy and information and referrals
Conduct assessments that identify strengths and needs of individuals and families and implement findings into individual service plans
Plan, implement and consistently evaluate service plans with participants to assist in housing, employment, financial, educational, family functioning and other needed services
Provide training and coaching to case managers on best practices
Manage referrals and coordinate distribution of referrals to case managers
Support and facilitate weekly support groups including organizing guest speakers
Responsible for some translation of intake forms, agency rules, announcements, and communication between families and staff
Help outreach efforts including conducting outreach at public and private organizations, events, as well as updating outreach area/materals
Plan and implement family support programs in accordance with work plan and goals including community events and caregiver support group
Facilitate surveys and evaluations of family support programs, and works with colleagues to monitor progress for grant proposals and reports
Work collaterally with onsite and offsite service providers to ensure comprehensive coordination of care for participants
Provide coaching and community resources to Family Support team
Review/audit Family Advocacy/ Case Management files
Co-Lead case consultation meetings
Other duties as assigned by FCC Family Support Director
Qualifications / Requirements:
BA preferred; or additional relevant professional experience with AA Degree in Social Work, Human Services, Family Services, Counseling, or related field
Bilingual Cantonese/English or Spanish/English required
3+ years of experience working with children and family services, including case management
Excellent interpersonal communication skills
Knowledge of early childhood education and intervention
Familiarity with Microsoft Office and working knowledge of databases
Strong organizational and administrative skills including familiarity with Microsoft Office and working knowledge of databases
Able to work both independently and collaboratively
Able to handle multiple tasks, great problem solving, mediation skills and commitment to the Agency’s mission
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 25 pounds and on occasion may require lifting/carrying a child or object up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Agency Overview:
For over 25 years, Family Connections has provided opportunities for families of different backgrounds to work together cooperatively, sharing cultures, values, knowledge, and resources. We help families grow. Please visit us on the web at www.fccenters.org.
Family Connections Centers is an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.
#J-18808-Ljbffr