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Love Strategies, Inc.

Business Development Operations Specialist

Love Strategies, Inc., Boston, Massachusetts, us, 02298

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Business Development Operations Specialist Remote (USA) | Full-Time

Overview Love Strategies is a rapidly growing love coaching company, empowering high-achieving women to attract aligned, lasting love through a proven and transformational strategy. The Business Development Operations Specialist is a highly organized, detail-oriented role supporting revenue, client experience, and internal operations. This role is perfect for someone who thrives behind the scenes, enjoys solving problems quickly, and can keep multiple systems and workflows running smoothly every day.

Responsibilities

Manage customer support workflows, ensuring timely responses and resolutions across ZenDesk and JustCall

Coordinate operational activities tied to revenue and client experience—payment changes, disputes, and account updates through Stripe

Maintain accurate CRM records in Keap, ensuring proper documentation, lead handling, data quality, and daily sales clean‑up

Support business development and sales operations by keeping pipelines organized, ensuring data hygiene, and escalating issues as needed

Track and document receivables activity to support consistent cash flow and financial accuracy

Organize post‑event operational follow‑through, ensuring timely completion of required actions and updates

Assist with internal operations requests to keep cross‑department workflows moving smoothly

Maintain structured documentation and organized digital records across Google Sheets and Slack

Qualifications

1+ year of experience preferred in operations, support, sales operations, revenue operations, or similar fields

Required Skills & Experience

Experience with:

ZenDesk (support workflows)

JustCall (text/voice communication)

Keap / CRM (data management & lead handling)

Stripe (payments, refunds, and account updates)

Google Sheets (data tracking & reporting)

Slack (internal communication & coordination)

Strong organizational skills with excellent attention to detail

Ability to manage multiple workflows at once and prioritize effectively

Clear, timely, professional communication—written and verbal

High personal reliability and ownership mentality

Comfortable operating in a fully remote, fast‑paced, high‑accountability environment

Benefits

$25 - $30 an hour

Fully remote position with flexible working environment

Opportunity to work within a mission‑driven, fast‑growing company

Direct collaboration with a supportive leadership team

Ability to grow into higher‑level operations or business development roles

Competitive pay based on experience

A positive, team‑oriented culture where your work directly impacts client success and company growth

Base Pay Range $26.00/yr - $30.00/yr

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