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Guidehouse

Salesforce Business Analyst

Guidehouse, Washington, District of Columbia, us, 20022

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Job Responsibilities

Engage customer stakeholders to understand desired business outcomes and define success criteria Articulate the value of recommended Salesforce solutions and approaches to stakeholders Lead discovery and requirements refinement sessions to uncover business, functional, and technological needs Analyze and document business processes, workflows, and existing methodologies Write clear and comprehensive user stories and acceptance criteria Perform fit‑gap analysis between Salesforce functionality and client requirements Design and implement Salesforce solutions using declarative tools such as Lightning Flow Builder, dynamic forms, validation rules, and approval processes Build automations using record‑triggered flows, screen flows, and scheduled flows Manage data migrations to and from Salesforce, including data profiling, cleansing, and validation Draft custom development specifications and coordinate delivery and testing with development teams Iterate Salesforce solutions through adaptive‑agile cycles with the customer Product Owner Develop training curriculum and deliver sessions to end users Collaborate with the Guidehouse Project Manager to ensure delivery within scope, budget, and timeline Job Qualifications

BA/BS degree A minimum of seven (7) years of experience in IT systems development (may substitute for a degree) A minimum of three (3) years of experience administering or consulting with Salesforce Minimum of two (2) current Salesforce certifications (Admin, App Builder, Sales/Service/Community Clouds) Hands‑on experience with Salesforce Lightning Flow Builder and declarative automation Experience with dynamic forms, advanced formulas, and validation rules Experience with approval processes, including entry criteria, multi‑step routing, and outcome handling Experience with business process definition, mapping, and reengineering Experience writing epics and user stories with clear acceptance criteria Understanding of B2B, B2C, and hybrid business models Excellent written and oral communication skills Strong teamwork and collaboration skills Experience with Agile or Hybrid‑Agile methodology Nice to Have

Experience with data migrations using tools such as Data Loader, Workbench, or import wizard Experience in a “Big 4” or equivalent consulting firm or Salesforce Platinum partner Experience with public sector clients Demonstrable experience in Public Sector Solutions or Omnistudio Consulting Degree in Business, Computer Science, or Engineering MBA preferred Compensation

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Benefits

Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short‑Term & Long‑Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back‑Up Childcare Program Mobility Stipend EEO and Accommodation

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1‑571‑633‑1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

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