Logo
Coinbase

Head of Social Support — Remote, High-Impact CX Leader

Coinbase, Boston, Massachusetts, us, 02298

Save Job

A leading crypto platform is seeking a Head of Social Support to build and lead their social support program across platforms like Reddit and LinkedIn. Ideal candidates will have 6+ years of experience in managing social support in high-growth environments, understand AI and human support interactions, and excel in crisis situations. This role requires a data-driven approach and offers competitive compensation in Boston. #J-18808-Ljbffr