Valley Bank
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Responsibilities
Work with Deposit Services, Digital Channels, Information Services, Accounting, Fraud, BSA/AML, Vendors and Clients to resolve any processing, reconcilement discrepancies, and REG E disputes.
Reconcile Zelle General Ledger accounts, process adjustments, returns and recoveries.
Utilize the Fiserv - Valley tools that support Zelle processing and disputes (Compass, SPC, IPS, TRECS, etc.).
Conduct complex research and resolve all requests timely.
Resolve inquiries and disputes with the purpose of identifying and reporting potential suspicious activity to CFIS.
Required Skills
Must have excellent Customer Service and interpersonal skills.
Ability to work in a fast‑paced environment.
Self‑starter.
Strong time‑management skills and ability to prioritize tasks.
Ability to learn and comprehend new system processes.
Reliability, flexibility, professional etiquette and sound judgement are important.
Must be computer proficient.
Must be able to review and analyze data reports and manuals; must be computer proficient.
Must be able to communicate effectively via telephone and in person.
Proven ability to work cooperatively but also assume administrative responsibilities.
Ability to learn and comprehend new system processes.
Required Experience
High school diploma or GED with a minimum of 3 years' experience in electronic payments (Wires, ACH, ATM, etc.) or cash management.
Experience in banking, particularly in EFT or operations areas.
Strong Accounting/Reconciliation background and/or experience with dispute‑resolution is preferred.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Banking
Referrals increase your chances of interviewing at Valley Bank by 2x
New York City Metropolitan Area
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
Responsibilities
Work with Deposit Services, Digital Channels, Information Services, Accounting, Fraud, BSA/AML, Vendors and Clients to resolve any processing, reconcilement discrepancies, and REG E disputes.
Reconcile Zelle General Ledger accounts, process adjustments, returns and recoveries.
Utilize the Fiserv - Valley tools that support Zelle processing and disputes (Compass, SPC, IPS, TRECS, etc.).
Conduct complex research and resolve all requests timely.
Resolve inquiries and disputes with the purpose of identifying and reporting potential suspicious activity to CFIS.
Required Skills
Must have excellent Customer Service and interpersonal skills.
Ability to work in a fast‑paced environment.
Self‑starter.
Strong time‑management skills and ability to prioritize tasks.
Ability to learn and comprehend new system processes.
Reliability, flexibility, professional etiquette and sound judgement are important.
Must be computer proficient.
Must be able to review and analyze data reports and manuals; must be computer proficient.
Must be able to communicate effectively via telephone and in person.
Proven ability to work cooperatively but also assume administrative responsibilities.
Ability to learn and comprehend new system processes.
Required Experience
High school diploma or GED with a minimum of 3 years' experience in electronic payments (Wires, ACH, ATM, etc.) or cash management.
Experience in banking, particularly in EFT or operations areas.
Strong Accounting/Reconciliation background and/or experience with dispute‑resolution is preferred.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Banking
Referrals increase your chances of interviewing at Valley Bank by 2x
New York City Metropolitan Area
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr