The Judge Group
Level 3 Application Support Engineer - Sr Manager (1085788)
The Judge Group, Dallas, Texas, United States, 75215
Join to apply for the
Level 3 Application Support Engineer - Sr Manager (1085788)
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The Judge Group 2 days ago Be among the first 25 applicants Join to apply for the
Level 3 Application Support Engineer - Sr Manager (1085788)
role at
The Judge Group Location:
Dallas, TX
Description:
Title: Level 3 Application Support Engineer – Senior Manager (App Support)
Location: Dallas, TX (On-site Tuesdays and Thursdays required)
Job Type: Contract (6+ months) with Right to Hire
Start Date: Week of July 7 or July 14
End Date: December 31, 2025 (Strong potential for extension or conversion to permanent)
Travel: None
Position Overview
We are seeking a highly experienced Level 3 Application Support Engineer at the Senior Manager level to join the Tax Innovation team. This role involves hands-on technical support, leadership of large-scale support initiatives, and direct client engagement. You will be responsible for ensuring operational excellence and mentoring junior engineers, while driving innovation in support processes.
Key Responsibilities
Oversee the end-to-end support process for designated Tax applications. Serve as a primary point of contact for client interactions and relationship management. Apply advanced analytical skills to troubleshoot and resolve complex application issues. Lead and mentor junior engineers, fostering a culture of growth and accountability. Ensure high standards of quality and client satisfaction in all support activities.
Required Qualifications:
Bachelor’s Degree in Computer Science, Engineering, or a related field. Minimum of 8 years of experience in application support. Strong understanding of: CI/CD pipelines Azure cloud infrastructure Troubleshooting and incident resolution Preferred Qualifications:
Experience with Azure cloud services and Microsoft DevOps . Proficiency in SQL and Kusto Query Language (KQL) . Familiarity with Identity Management principles . Experience using monitoring tools such as DataDog . Solid understanding of ITIL processes . Strong communication and client-facing skills. Proven ability to mentor and train junior engineers.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
jbrody@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at The Judge Group by 2x Get notified about new Senior Application Support Engineer jobs in
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Level 3 Application Support Engineer - Sr Manager (1085788)
role at
The Judge Group 2 days ago Be among the first 25 applicants Join to apply for the
Level 3 Application Support Engineer - Sr Manager (1085788)
role at
The Judge Group Location:
Dallas, TX
Description:
Title: Level 3 Application Support Engineer – Senior Manager (App Support)
Location: Dallas, TX (On-site Tuesdays and Thursdays required)
Job Type: Contract (6+ months) with Right to Hire
Start Date: Week of July 7 or July 14
End Date: December 31, 2025 (Strong potential for extension or conversion to permanent)
Travel: None
Position Overview
We are seeking a highly experienced Level 3 Application Support Engineer at the Senior Manager level to join the Tax Innovation team. This role involves hands-on technical support, leadership of large-scale support initiatives, and direct client engagement. You will be responsible for ensuring operational excellence and mentoring junior engineers, while driving innovation in support processes.
Key Responsibilities
Oversee the end-to-end support process for designated Tax applications. Serve as a primary point of contact for client interactions and relationship management. Apply advanced analytical skills to troubleshoot and resolve complex application issues. Lead and mentor junior engineers, fostering a culture of growth and accountability. Ensure high standards of quality and client satisfaction in all support activities.
Required Qualifications:
Bachelor’s Degree in Computer Science, Engineering, or a related field. Minimum of 8 years of experience in application support. Strong understanding of: CI/CD pipelines Azure cloud infrastructure Troubleshooting and incident resolution Preferred Qualifications:
Experience with Azure cloud services and Microsoft DevOps . Proficiency in SQL and Kusto Query Language (KQL) . Familiarity with Identity Management principles . Experience using monitoring tools such as DataDog . Solid understanding of ITIL processes . Strong communication and client-facing skills. Proven ability to mentor and train junior engineers.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
jbrody@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at The Judge Group by 2x Get notified about new Senior Application Support Engineer jobs in
Dallas, TX . Sr. Technical Support Engineer, Prisma Access, US Government (Working Hours 2:00 pm - 11:00 pm CT)
Director, Technical & Sales Support Engineer
Systems Administrator (Contract Position)
Application System Analyst Senior - IS Support Imaging
Sr. Technical Support Engineer, United States Government, XSOAR (Working Hours 2:00 pm - 11:00 pm CT)
Dallas, TX $100,000.00-$115,000.00 1 month ago Plano, TX $94,504.11-$121,505.28 1 month ago Dallas, TX $121,505.00-$175,507.00 1 month ago Dallas, TX $94,504.11-$121,505.28 1 month ago Senior Engineer - Automation and Implementation
Plano, TX $121,505.00-$175,507.00 1 month ago Dallas, TX $120,000.00-$170,000.00 1 day ago Dallas, TX $60,000.00-$65,000.00 1 day ago Software Support Specialist/Systems Admin.
Dallas, TX $101,920.00-$131,040.00 1 month ago Plano, TX $101,920.00-$131,040.00 1 month ago Dallas, TX $131,040.00-$189,280.00 1 month ago Plano, TX $131,040.00-$189,280.00 1 month ago Irving, TX $140,000.00-$170,000.00 2 weeks ago Dallas, TX $85,000.00-$120,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr