Tier1usa
Frank & Andrea | Minneapolis - General Manager
Tier1usa, Minneapolis, Minnesota, United States, 55400
Frank & Andrea | Minneapolis - General Manager Address 1235 4th St SE, Minneapolis, MN 55414, USA Compensation $65,000.00 - $75,000.00/year
Job Description
Full-time role
General Manager Role:
The General Manager (GM) is the cornerstone of the restaurant’s success, responsible for overseeing all aspects of operations. This position requires a strong leader who can drive sales growth, manage a high-performing team, and ensure the restaurant meets its financial and operational goals. The GM will work closely with the President and Assistant General Managers to create a thriving environment for both staff and customers. Essential/Primary responsibilities: Job Responsibilities: ● Managing: Oversee Assistant General Manager, Shift Leaders and Team Members, ensuring they meet performance standards and adhere to company policies. ● Hiring & Firing: Oversee the hiring and termination processes to ensure the team is composed of qualified and individuals who exhibit F&A’s core values. ● Interview: Conduct interviews and make hiring decisions for store leadership positions. ● Onboarding New Staff: Lead the onboarding process to ensure new team members are well-integrated and trained. ● Performance Reviews: Assess team performance, providing feedback and conducting performance reviews. ● Setting Restaurant Goals: Collaborate with President to set and achieve strategic goals for the restaurant. ● Customer Feedback: Address and respond to customer feedback, maintaining a high standard of service. ● Driving Sales Growth: Develop and implement strategies to drive sales, including expanding catering services and forming partnerships. ● Ensuring Smooth Weekly Operations: Ensure all operational aspects of the restaurant run on a weekly basis. ● Create & Implement Ideas for Operational Improvement: Identify and implement improvements to enhance efficiency and service quality. ● Crisis Management: Act as the primary decision-maker during issues, ensuring safety and continuity of operations. ● Respond to Store Correspondence :
Handle written and verbal communication promptly and professionally.
●
Monitoring Labor Costs: Monitor and manage labor costs, and track staff overtime to ensure they are within budget.
●
Scheduling: Review, provide feedback and approve schedules for the team, ensuring optimal coverage for all shifts. ● Inventory: Conduct inventory audits to verify accuracy, investigate discrepancies, and implement corrective actions when needed. ● Store Reviews: Respond to all customer reviews, complaints, etc. ● Maintenance: Report any and all necessary repairs; coordinate with vendors to have repairs done in a timely manner. Secondary Responsibilities: ● Lead Bi-Annual all team meetings. ● Lead weekly Operation’s L10 meeting ● Attend weekly Leadership L10 meeting ● Execute a variety of different tasks as needed in accordance with President/Ownership requests Skills/Competencies to include : ● Preferred bilingual in Spanish – reading, writing and speaking. ● Knowledge of, and proficiency in, supervisory practices and procedures ● Strong operational skills in a fast-paced food service environment ● Ability to manage labor costs and optimize staffing. ● Excellent communication and interpersonal skills. ● Strong organizational and problem-solving abilities. ● Knowledge of food safety and sanitation procedures ● Strong proficiency in using modern communication and productivity tools is essential. ● Experience with Slack for team communication and GoogleDrive for document management and productivity Physical Demands ● This position requires some travel by vehicle ● May require lifting up to 50 lbs. ● Ability to stand for extended periods and work in a fast-paced environment. Years of Experience:
2+ years of restaurant managerial experience Education:
Highschool Diploma or GED required; higher education in business is a plus. Benefits:
Competitive salary with performance-based incentives. Availability:
50 hour salaried position, requires a flexible schedule to meet demands of the business. Expected 30-40 hours per week on site. Start Your Application First Name Last Name Email Phone Number By checking this box, I agree to receive texts from Fountain sent on behalf of Frank & Andrea regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt-out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .
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The General Manager (GM) is the cornerstone of the restaurant’s success, responsible for overseeing all aspects of operations. This position requires a strong leader who can drive sales growth, manage a high-performing team, and ensure the restaurant meets its financial and operational goals. The GM will work closely with the President and Assistant General Managers to create a thriving environment for both staff and customers. Essential/Primary responsibilities: Job Responsibilities: ● Managing: Oversee Assistant General Manager, Shift Leaders and Team Members, ensuring they meet performance standards and adhere to company policies. ● Hiring & Firing: Oversee the hiring and termination processes to ensure the team is composed of qualified and individuals who exhibit F&A’s core values. ● Interview: Conduct interviews and make hiring decisions for store leadership positions. ● Onboarding New Staff: Lead the onboarding process to ensure new team members are well-integrated and trained. ● Performance Reviews: Assess team performance, providing feedback and conducting performance reviews. ● Setting Restaurant Goals: Collaborate with President to set and achieve strategic goals for the restaurant. ● Customer Feedback: Address and respond to customer feedback, maintaining a high standard of service. ● Driving Sales Growth: Develop and implement strategies to drive sales, including expanding catering services and forming partnerships. ● Ensuring Smooth Weekly Operations: Ensure all operational aspects of the restaurant run on a weekly basis. ● Create & Implement Ideas for Operational Improvement: Identify and implement improvements to enhance efficiency and service quality. ● Crisis Management: Act as the primary decision-maker during issues, ensuring safety and continuity of operations. ● Respond to Store Correspondence :
Handle written and verbal communication promptly and professionally.
●
Monitoring Labor Costs: Monitor and manage labor costs, and track staff overtime to ensure they are within budget.
●
Scheduling: Review, provide feedback and approve schedules for the team, ensuring optimal coverage for all shifts. ● Inventory: Conduct inventory audits to verify accuracy, investigate discrepancies, and implement corrective actions when needed. ● Store Reviews: Respond to all customer reviews, complaints, etc. ● Maintenance: Report any and all necessary repairs; coordinate with vendors to have repairs done in a timely manner. Secondary Responsibilities: ● Lead Bi-Annual all team meetings. ● Lead weekly Operation’s L10 meeting ● Attend weekly Leadership L10 meeting ● Execute a variety of different tasks as needed in accordance with President/Ownership requests Skills/Competencies to include : ● Preferred bilingual in Spanish – reading, writing and speaking. ● Knowledge of, and proficiency in, supervisory practices and procedures ● Strong operational skills in a fast-paced food service environment ● Ability to manage labor costs and optimize staffing. ● Excellent communication and interpersonal skills. ● Strong organizational and problem-solving abilities. ● Knowledge of food safety and sanitation procedures ● Strong proficiency in using modern communication and productivity tools is essential. ● Experience with Slack for team communication and GoogleDrive for document management and productivity Physical Demands ● This position requires some travel by vehicle ● May require lifting up to 50 lbs. ● Ability to stand for extended periods and work in a fast-paced environment. Years of Experience:
2+ years of restaurant managerial experience Education:
Highschool Diploma or GED required; higher education in business is a plus. Benefits:
Competitive salary with performance-based incentives. Availability:
50 hour salaried position, requires a flexible schedule to meet demands of the business. Expected 30-40 hours per week on site. Start Your Application First Name Last Name Email Phone Number By checking this box, I agree to receive texts from Fountain sent on behalf of Frank & Andrea regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt-out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .
#J-18808-Ljbffr