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FNBO

Branch Manager - David City, NE

FNBO, David City, Nebraska, United States, 68632

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Overview At FNBO, our employees are the heart of our story—and we’re committed to their success! Below you’ll find details of this opportunity and its role in our organization.

The Branch Manager is accountable for the operational success of FNBO branch locations. Responsibilities include coaching and oversight of all branch staff, coordination of community development activities, budget planning, and change management related to the assigned branch.

About This Role We’re seeking a team‑oriented, positive, and outgoing professional for a Branch Manager role at FNBO.

What’s in it for you? FNBO focuses on a superior employee experience that complements our superior customer experience.

Benefits

Competitive Pay

401k Match

Paid time off and paid holidays

Medical/Dental/Vision/Life/Disability/Flex Plans

Employee Wellness Program

Career development/Training/Career coaching/Job shadowing

Tuition Assistance Program

Employee banking benefits and other discounts

Culture of recognition and rewards from executive leadership, managers, peers, and business partners

Why choose FNBO? FNBO has a history of doing what’s right for our customers and the communities we serve. This sixth‑generation family‑owned business has become the largest privately‑owned bank in the United States and has served customers for over 160 years. We are proud to be committed to our core values of Integrity, Respect, and Passion.

The spirit of teamwork remains a key ingredient of FNBO’s success throughout our 160+ year history. We have fun, celebrate wins, and strive for success while caring about our employees’ well‑being personally and professionally.

What will you be doing?

Overall success of the assigned branch location, ensuring staff provide a high‑quality customer experience.

Coaching staff on advice, guidance, and performance to meet branch goals. \ Managing controllable expense items and staffing efficiency to budget.

Directing branch operations to meet or exceed compliance and operational objectives.

Coordinating business and community development activities.

Driving company and business unit goals, working with the team to meet budgeted targets.

Advice & Guidance

Demonstrate one‑on‑one skills to help customers build wealth.

Ensure staff uses needs‑based selling techniques aligned with FNIP partners.

Reinforce clear product explanations consistent with terms and conditions.

Weekly Huddles

Run weekly 30‑minute partner huddles effectively.

Recognize and engage team through celebrations.

Maintain branch scorecard for leading and lagging metrics.

Exhibit effective leadership and change management.

Floor Management Observations

Observe employees and coach on IMPAX customer conversation model.

Ensure all employees deliver on intended Customer Experience.

Maintain a floor presence to greet customers and reduce wait times.

Perform banker and teller duties as needed.

Salesforce Proficiency in Coaching

Hold team accountable for timely and effective customer outreach calls via Salesforce.

Utilize training plans for career development coaching.

Customer Satisfaction

Monitor In‑Moment survey results and address issues.

Coach toward a 90% customer satisfaction score.

Hiring Practices & Performance Accountability

Use Banker and Teller Attributes for coaching and hiring.

Deliver sales accountability to meet team goals.

Conduct regular one‑on‑one employee conversations.

Apply performance plans for individuals not meeting expectations.

Operational Excellence

Manage expense items to budget and minimize fee waivers.

Manage staffing efficiency aligned with future‑state FTE/Salary targets.

Ensure DocuSign adoption targets are met.

Minimize fraud, charge‑offs, and teller losses.

Compliance

Adhere to account opening and transaction processing procedures.

Coach team on digital signature requirements.

Monitor workflows and address issues within set timelines.

Maintain branch cash and negotiable item standards.

Ensure team meets compliance requirements and incentive plan rules.

Achieve passing scores for On‑Site and Off‑Site assessments.

Minimum Qualifications

Bachelor’s Degree or equivalent experience

Demonstrated leadership ability and management skills

Previous working experience in a retail sales environment

Oral and written communication skills

Desire to meet the financial needs of customers and community

Ability to problem‑solve

Desired Qualifications

Previous Management Experience

Previous Retail Banking Experience

Knowledge of bank products and services and branch functions

Compensation Base pay range: $64,095.00 – $108,961.00. Final offer may vary based on experience, education, and skill level.

Registration Requirement This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness, and criminal background standards. Successful candidates must meet ongoing regulatory requirements, including acceptable background investigation and credit report results.

Equal Opportunity & Belonging FNBO believes the quality of our employee experience is at the heart of our customer experience. A key pillar of our intended employee experience is Belonging, where we foster a workplace culture where employees of all backgrounds feel valued, recognized, and empowered.

Download 'EEO is The Law' Self‑Print Poster

Download 'EEO is The Law' Supplement for Federal Contractors

Download 'EEO is The Law' GINA Supplement

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

FNBO follows federal law regarding the use of marijuana (this applies to all non‑California applicants).

Job Details Job number: R‑20251612

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Industry: Banking

Application Deadline: All jobs are posted for a minimum of 5 calendar days. Postings may close earlier based on volume of applicants.

Additional Information Referrals increase your chances of interviewing at FNBO by 2x.

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