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LILT AI

Solutions Engineer (Pre-Sales)

LILT AI, Boston, Massachusetts, us, 02298

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Solutions Engineer (Pre‑Sales) – LILT AI Join LILT, an AI‑driven translation company on a mission to make the world’s information accessible to everyone, regardless of language.

About LILT AI is changing how the world communicates, and LILT is leading that transformation. We combine cutting‑edge AI, machine translation, and human‑in‑the‑loop expertise to translate content faster, more accurately, and more cost‑effective than ever while maintaining brand, voice, and quality. LILT is trusted by Intel, Canva, the U.S. Department of Defense, the U.S. Air Force, ASICS, and hundreds of global enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we are building a category‑defining company in a $50 B+ global translation market redefined by AI.

The Solutions Team focuses on our industry AI technology and its application to multilingual content requirements for large enterprises and government agencies. Our team engages customers from pre‑sales through post‑sale onboarding and collaborates closely with Sales, Product, Engineering, Services, and Marketing teams.

Where You’ll Work This position can be based in San Francisco, CA, Indianapolis, IN, Washington D.C., New York City, or Boston. You will work in a hybrid capacity, spending three days a week in office and the rest remotely. Fully remote candidates may be considered on a case‑by‑case basis.

Authorization to work in the US is a precondition of employment.

What You’ll Do We’re looking for an experienced Solutions Architect who loves solving hard problems, managing complex projects, and engaging a variety of stakeholders. You will work hand‑in‑hand with Sales, Product, Engineering, Services, and Marketing teams to bring our platform to clients and prospects, providing technical expertise in sales pursuits and LILT customer acquisition.

Key Responsibilities

Serve as the technical co‑pilot to Account Executives and Account Managers, managing the customer’s technical experience from scoping to deployment.

Build and present reference architectures, how‑to guides, and demo applications for customers.

Be a subject‑matter expert in translation and localization process optimization and best practices.

Understand and align customers’ technology stack to optimize localization processes.

Work closely with Engineering, Product, and Account Management to ensure smooth prospect‑to‑customer transitions and long‑term success.

Play an active role in developing and maintaining client integrations.

Develop and iterate on internal processes to ensure consistency across our solutions engagements.

Track existing technology solutions and follow the latest trends relevant to multilingual content management and translation, especially AI applications.

Skills and Experience

REQUIRED:

At least 4 + years of experience in a technical pre‑/post‑sales role at a language services, language technology, or content management company.

Experience working with a complex services‑oriented solution.

Proven ability to communicate, present, and influence credibly at all organization levels, including executive and C‑level.

Subject‑matter expertise in localization solutions, technologies, and processes.

Experience in localization engineering highly desirable.

TMS and CAT tool familiarity highly desirable.

Familiarity with integrating CMS systems to translation workflows highly desirable.

Familiarity with large language models, including fine‑tuning, highly desirable.

A passion for technical and solution‑based problem solving.

Analytical approach to intelligence gathering and project planning.

Outstanding verbal and written communication skills; ability to interact easily with end users and C‑level executives.

Keen attention to detail and adherence to deadlines.

Strong desire to learn in a rapidly growing and dynamic pre‑IPO environment.

Self‑motivated and results‑driven.

Confidence communicating technical ideas to various audiences, primarily through presentations, whiteboarding, and platform demonstrations.

Comfort with a bit of chaos; startup experience is an advantage.

Ability to work independently and self‑sufficiently while being part of a team and pursuing team goals.

Our Story Our founders, Spence and John, met at Google working on Google Translate. As researchers at Stanford and Berkeley, they brought language technology expertise to make information accessible to everyone. They noted that Google Translate was not used for enterprise products and services, leading them to build LILT in 2015, focused on enterprise‑level translation quality.

Our Tech – What Sets Our Platform Apart

Brand‑aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent.

Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing.

100+ native integrations with systems such as Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive.

Human‑in‑the‑loop reviews via a global network of professional linguists for high‑impact content.

LILT in the News

Featured in The Software Report’s Top 100 Software Companies.

LILT made it onto the Inc. 5000 list.

LILT holds numerous patents that power the most efficient and sophisticated AI and language models in the industry.

Check out all our news on our website.

Information collected and processed as part of your application is subject to LILT’s Privacy Policy at https://lilt.com/legal/privacy.

At LILT, we are committed to a fair, inclusive, and transparent hiring process. We may use AI and automated tools to assist in the evaluation of applications, but all final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt‑out of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal‑opportunity employer. We extend equal opportunity to all individuals without regard to race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, veteran or marital status, pregnancy, or any other protected classification.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Engineering and Information Technology

Industries Software Development

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