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The Johns Hopkins University

Dining Services Facilities Manager (Student Affairs)

The Johns Hopkins University, Baltimore, Maryland, United States, 21276

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Dining Services Facilities Manager (Student Affairs)

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The Johns Hopkins University .

Johns Hopkins University is seeking a highly motivated and detail-oriented Dining Services Facilities Manager to maintain the cleanliness, safety, and functionality of Hopkins Dining campus facilities. The ideal candidate will perform a range of tasks to ensure our dining facilities (kitchen, serving area, eating space, storage, and equipment) are in excellent condition, supporting a safe and efficient environment for students, faculty, and staff.

This position reports to the Executive Director of Operations within Hopkins Dining and shares a commitment to creating an environment that enhances the Hopkins student dining experience and supports the University’s academic mission. Hopkins Dining oversees operations in multiple buildings on the Homewood Campus, and the Facilities Manager will develop a comprehensive schedule and execution plan for maintenance, repair, and replacement of facilities, equipment, and services.

Specific Duties & Responsibilities

Serve as the point of contact for Hopkins Dining equipment, services, and maintenance needs, issues, or projects. Liaison to JHFRE and USSFO.

Manage service requests for equipment maintenance and facilities. Engage appropriate support (JHFRE/Contractor). Track, report, and disposition using CMMS.

Act as 24‑hour emergency on‑call contact for Hopkins Dining facilities. Decision‑making and execution of emergencies.

Develop and execute regular and preventative maintenance plans to ensure dining equipment and facilities are properly maintained for safety and sanitation.

Coordinate and oversee work (repairs, replacement, installation, services) performed by internal and external parties in Hopkins Dining locations.

Create and maintain an inventory of furniture, fixtures, and equipment (FF&E). Partner with Finance for accurate tracking.

Engage with outside vendors to communicate and build relationships with contractors providing maintenance, equipment, and service.

Operational and Administrative Support

Collaborate with operational leaders and partners to identify opportunities to improve facilities related to safety, sanitation, and operational areas.

Work with USS Finance, Operations, and Administration, and USSFO to determine and prioritize improvements across Hopkins Dining facilities.

Monitor equipment maintenance contract costs and review with the Dining Operations team.

Other duties as assigned.

Additional Information

Position is essential personnel and requires on‑call via phone as needed to manage emergencies.

Flex hours (including weekends) to accommodate maintenance, facilities work, or other events during non‑business hours.

Minimum Qualifications

Associate’s Degree.

Five years of relevant experience in building maintenance, safety compliance, management, and customer service.

Additional education may substitute for required experience per JHU equivalency formula.

Current ServSafe certification or ability to be certified within three months of employment.

Preferred Qualifications

Bachelor’s Degree in Facilities Management, Project Management, Engineering, Business Administration or related field.

5‑7 years of experience managing service, repair, and maintenance of food service facilities and equipment.

Experience in a university setting.

Experience working with bargaining units.

Experience working with vendors and contractors.

Operational experience in a supervisory role or higher.

Special Knowledge, Skills, And Abilities

Demonstrated ability to work in a fast‑paced environment.

Ability to prioritize multiple projects.

Exceptional organizational skills.

High level of independent judgment, initiative, and creativity without supervisor input.

Project management skills.

Excellent communication skills, verbal and written.

Ability to exchange routine and non‑routine information with tact and persuasion.

Job Details Classified Title: Facilities Operations Administrator

Job Posting Title: Dining Services Facilities Manager (Student Affairs)

Role/Level/Range: ATO 40/E/03/OI

Starting Salary Range: $64,688 - $113,360 Annually (Commensurate w/exp.)

Employee group: Full Time

Schedule: 5 days a week, some weekend and evening hours

FLSA Status: Exempt

Location: Homewood Campus

Department name: Hopkins Dining

Personnel area: University Student Services

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