Firefighters Community Credit Union
Member Contact Center Representative (Full-Time)
Firefighters Community Credit Union, Cleveland, Ohio, us, 44101
Firefighters Community Credit Union
of
Cleveland, OH
is seeking a
Member Contact Center Representative (Full-Time) to join our team.
Are you a self-starter with banking experience who is interested in building a
rewarding career
in the financial industry
with an
established credit union?
Do you share in the credit union philosophy of "people helping people"? If so, please read on!
Our Member Contact Center Representatives earn a
competitive wage , depending on experience. We also offer a
robust benefits package
including
medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability . This is a credit union call center where there is
no cold calling
required! If this sounds like the financial industry service opportunity that you've been looking for, apply now!
Responsibilities
As a Member Contact Center Representative at our Member Contact Center located on
St. Clair Avenue in Cleveland,
your day is spent answering incoming calls, chats, and emails regarding member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction.
You'll assist member with:
Basic banking tasks including looking up account info, posting transfers, processing card orders, and processing wire transfers
Education on products and services that we offer including banking services, IRAs, and loans
Uncovering needs and cross-selling financial products
QUALIFICATIONS FOR A MEMBER CONTACT CENTER REPRESENTATIVE
Proficiency with technology including computers, tablets, and general office equipment
Ability to pass a credit and criminal background check
Fantastic customer service skills
Previous credit union or banking experience is preferred
Previous sales experience is preferred
Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates.
WORK SCHEDULE
This position typically works
Monday-Saturday
with
a rotating day off each week . The contact center hours include
7:45am to 5:15p Monday, Tuesday, Friday; 7:45am - 4:15pm on Wednesday, 7:45am - 6:15pm on Thursday,
and
8:15am -1:15pm on Saturday .
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this Member Contact Center Representative position, please apply at the link provided!
of
Cleveland, OH
is seeking a
Member Contact Center Representative (Full-Time) to join our team.
Are you a self-starter with banking experience who is interested in building a
rewarding career
in the financial industry
with an
established credit union?
Do you share in the credit union philosophy of "people helping people"? If so, please read on!
Our Member Contact Center Representatives earn a
competitive wage , depending on experience. We also offer a
robust benefits package
including
medical, dental, vision, a 401(k) plan with company match, life insurance, short-term disability, and long-term disability . This is a credit union call center where there is
no cold calling
required! If this sounds like the financial industry service opportunity that you've been looking for, apply now!
Responsibilities
As a Member Contact Center Representative at our Member Contact Center located on
St. Clair Avenue in Cleveland,
your day is spent answering incoming calls, chats, and emails regarding member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone and digital interaction.
You'll assist member with:
Basic banking tasks including looking up account info, posting transfers, processing card orders, and processing wire transfers
Education on products and services that we offer including banking services, IRAs, and loans
Uncovering needs and cross-selling financial products
QUALIFICATIONS FOR A MEMBER CONTACT CENTER REPRESENTATIVE
Proficiency with technology including computers, tablets, and general office equipment
Ability to pass a credit and criminal background check
Fantastic customer service skills
Previous credit union or banking experience is preferred
Previous sales experience is preferred
Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates.
WORK SCHEDULE
This position typically works
Monday-Saturday
with
a rotating day off each week . The contact center hours include
7:45am to 5:15p Monday, Tuesday, Friday; 7:45am - 4:15pm on Wednesday, 7:45am - 6:15pm on Thursday,
and
8:15am -1:15pm on Saturday .
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this Member Contact Center Representative position, please apply at the link provided!