Allied Telesis
Summary Responsible for development, deployment, and day-to-day support and administration of the ATI server (on-premises and cloud) IT infrastructure, including Active Directory domain and Office 365. Work in a proactive global team environment driving innovative solutions/architecture to positively impact the success of the company. Essential Duties and Responsibilities: Provide high-level technical analysis, support, and maintenance of server infrastructure across multiple sites to support business objectives and achieve optimum performance levels Perform level 3 problem resolution and administration of local and enterprise-wide production infrastructure systems Perform day-to-day administration, configuration, and support of Windows and Linux server environments running on VMware hypervisors. Perform day-to-day administration and support of Microsoft Active Directory domain and single-tenant Office 365 organization Install and maintain new software releases, system upgrades, evaluate and install patches, and resolve related problems Support and maintain end user requirements, including troubleshooting, account administration and infrastructure systems Maintain, monitor, and analyze system components and make recommendations regarding IT infrastructure systems and security best practices Contribute to the administration and support of business continuity and disaster recovery implementations Conduct software and hardware evaluations, provide technical analysis, and implement systems to meet the company's IT goals Develop and promote standard operating procedures. Conduct hardware and software audits to ensure compliance with established standards, policies, and configuration guidelines Work with a team to automate infrastructure management tasks, streamline processes and perform standard administration functions as needed Perform and document maintenance tasks for production systems Provide coaching and guidance to level 1 and 2 IT infrastructure staff Conduct technology implementation tasks with limited review required by higher-level technical or managerial staff Perform analysis of existing technology systems to ensure stability, reliability, and performance Participate in technology projects and provide advice and planning/design documentation for implementing infrastructure technologies Conduct capacity planning and upgrades to production and test systems Facilitate development and adoption of standards and best practices Coordinate and facilitate technology system changes with other IT infrastructure and applications team members utilizing change management procedures Take part in the overall design, implementation, support, and standards of assigned enterprise-wide infrastructure technologies and best practices Extremely Strong Trouble-Shooting Skills / Analytical Minded. Able to perform in-depth research to identify and solve problems Extensive Knowledge/ Expertise in: Best-practices for systems and network administration related to backups, virtual server architecture, security, high-availability solutions, and monitoring procedures Microsoft Active Directory administration, Group Policy creation and administration VMware VSphere, ESXi, VCenter, High-Availability (Knowledge of other hypervisor systems and containers are a plus) Microsoft Windows Server 2019+, Exchange (On-premises and Office 365 Exchange Online) Microsoft Office 365 User, Groups, and rights-management (including Sharepoint site management) Linux server administration Multi-Factor Authentication knowledge and best-practices (Okta, Duo, etc.) AWS / Azure Cloud experience such as S3 storage and installing and maintaining EC2 Instances Backup and recovery solutions such as Veeam / Backup Exec / AWS S3 Backup Cybersecurity best-practices and solution implementation (including zero-trust architectures) MS Windows desktop and Microsoft 365 account and application support capabilities Task automation, programming and scripting languages (Python, Ansible, PowerShell, etc.) are a plus Communication and networking technologies and protocols, including TCP/IP, LAN, WAN, WLAN, etc. Education BA/BS in computer science, or an equivalent combination of education and experience Experience 5+ years of experience supporting computer systems on a wide variety of platforms Desired / Beneficial Certifications: ITIL Foundation CIISP MSCE Network+ Security+ Linux+ PMP AWS Certified Solutions Architect / Azure Fundamentals Microsoft 365 Enterprise Administrator Expert #J-18808-Ljbffr