Opelousas General Health System is hiring: Unit Secretary - Psych Unit in Opelou

About the Role: The Unit Secretary plays a critical role in the efficient operation of healthcare units by providing essential administrative and clerical support to medical staff and patients. This position ensures smooth communication between healthcare providers, patients, and other departments, facilitating timely and accurate information flow. The Unit Secretary manages patient records, schedules appointments, and coordinates admissions and discharges, contributing to a positive patient experience. By maintaining organized documentation and handling various office tasks, the Unit Secretary supports the clinical team in delivering high‑quality care. Ultimately, this role is vital in creating an organized, responsive, and patient‑centered healthcare environment. Minimum Qualifications: High school diploma or equivalent. Previous experience in a healthcare administrative role or unit secretary position preferred. Basic knowledge of medical terminology and healthcare procedures. Proficiency in using electronic health record (EHR) systems and standard office software. Strong organizational and multitasking abilities. Preferred Qualifications: Certification as a Unit Secretary or Medical Administrative Assistant. Experience working in a hospital or clinical setting. Familiarity with healthcare privacy laws such as HIPAA. Advanced computer skills including scheduling software and database management. Excellent interpersonal and communication skills. Responsibilities: Answer and direct incoming phone calls promptly and professionally. Manage patient admissions, discharges, and transfers by coordinating with nursing and medical staff. Maintain and update patient medical records accurately and confidentially. Schedule appointments, tests, and procedures as directed by healthcare providers. Prepare and distribute daily reports, correspondence, and other documentation. Coordinate communication between patients, families, and healthcare team members. Ensure compliance with hospital policies, procedures, and confidentiality regulations. Order and maintain office and medical supplies inventory. Assist with billing and insurance documentation as needed. Support the healthcare team with various clerical tasks to enhance workflow efficiency. Skills: The Unit Secretary utilizes strong organizational skills daily to manage multiple tasks such as scheduling, record keeping, and communication efficiently. Proficiency with electronic health record systems and office software enables accurate documentation and smooth information flow between departments. Effective communication skills are essential for interacting with patients, families, and healthcare professionals, ensuring clarity and professionalism. Knowledge of medical terminology and healthcare procedures supports accurate handling of patient information and coordination of clinical activities. Additionally, attention to detail and confidentiality are critical to maintaining compliance with healthcare regulations and safeguarding patient privacy. #J-18808-Ljbffr