Startops
Retail Floor Lead
Lead the team to deliver exceptional outdoor adventure retail experiences
Location: Washington DC
Job Tags: Operations
About The Role Floor Lead We're looking for a passionate and experienced Floor Lead to join our team at our Georgetown location. This is a keyholder position for someone ready to take the next step in their retail career. You'll be a leader on the sales floor, mentoring associates and driving sales, all while helping customers discover the perfect gear for their adventures.
You may be a good fit if:
You're a natural storyteller and a sales-driver, with a proven ability to lead by example
You are a problem-solver who isn't afraid to get scrappy and think outside the box
You thrive in a dynamic, fast-paced environment and are excited to help lead the Huckberry experience in our first brick-and-mortar location
You are a reliable and responsible individual trusted to open and close the store
Responsibilities:
Oversee the sales floor and guide the team
Model exceptional customer service, acting as a role model for the team in building rapport and offering personalized recommendations
Personally drive sales and motivate the team to achieve daily sales goals and performance metrics
Serve as a floor leader, handling escalated customer issues, complex transactions, and making decisions to support a positive customer experience
Provide on-the-floor coaching, training, and mentoring to Retail Associates on product knowledge, sales techniques, and store standards
Maintain expert-level knowledge of Huckberry's product offerings and brand stories
Assist leadership in executing visual merchandising, ensuring the store is clean, organized, and visually appealing
Support inventory management processes, including stock replenishment, receiving, and participating in stock counts
Serve as an expert on the POS system, troubleshooting basic issues and ensuring transaction accuracy
#J-18808-Ljbffr
Job Tags: Operations
About The Role Floor Lead We're looking for a passionate and experienced Floor Lead to join our team at our Georgetown location. This is a keyholder position for someone ready to take the next step in their retail career. You'll be a leader on the sales floor, mentoring associates and driving sales, all while helping customers discover the perfect gear for their adventures.
You may be a good fit if:
You're a natural storyteller and a sales-driver, with a proven ability to lead by example
You are a problem-solver who isn't afraid to get scrappy and think outside the box
You thrive in a dynamic, fast-paced environment and are excited to help lead the Huckberry experience in our first brick-and-mortar location
You are a reliable and responsible individual trusted to open and close the store
Responsibilities:
Oversee the sales floor and guide the team
Model exceptional customer service, acting as a role model for the team in building rapport and offering personalized recommendations
Personally drive sales and motivate the team to achieve daily sales goals and performance metrics
Serve as a floor leader, handling escalated customer issues, complex transactions, and making decisions to support a positive customer experience
Provide on-the-floor coaching, training, and mentoring to Retail Associates on product knowledge, sales techniques, and store standards
Maintain expert-level knowledge of Huckberry's product offerings and brand stories
Assist leadership in executing visual merchandising, ensuring the store is clean, organized, and visually appealing
Support inventory management processes, including stock replenishment, receiving, and participating in stock counts
Serve as an expert on the POS system, troubleshooting basic issues and ensuring transaction accuracy
#J-18808-Ljbffr