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C the Signs

Lead CloudOps Engineer

C the Signs, Hartford, Connecticut, United States

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Lead CloudOps Engineer at

C the Signs

– an opportunity to shape the future of healthcare through AI‑driven technology.

We are looking for a hands‑on Lead CloudOps Engineer to oversee the reliability, scalability, automation, and day‑to‑day operations of our GCP‑based cloud platform. You will drive infrastructure automation, improve developer workflows, enhance observability, and ensure secure, stable platform operations.

While GCP is the primary environment, the role includes operational responsibility for an existing AWS enterprise environment, requiring troubleshooting, maintenance of existing systems, and partner support without ownership of major AWS architectural redesigns.

This position is ideal for someone who thrives in cloud‑native environments, enjoys automation, and balances engineering rigor with operational excellence.

As a founding member of the CloudOps team in the US, there is potential to grow into future leadership and management positions.

Responsibilities

GCP Platform Operations & Engineering

Lead day‑to‑day monitoring and management of GCP infrastructure, focusing on reliability, uptime, security, performance, and compliance

Manage GKE clusters, including cluster lifecycle, node pools, workload deployment, and operational best practices

Implement and maintain GCP networking: VPCs, firewall rules, service networking, and private connectivity

Support data and application teams using GCP services such as BigQuery, Cloud SQL, Pub/Sub, Cloud Storage, Cloud Run, Cloud Functions

Infrastructure as Code & Automation

Own and maintain Terraform configurations for GCP and AWS using reusable modules, remote state, policy checks, and automation pipelines

Automate environment provisioning, scaling, and configuration with CI/CD tools such as Cloud Build, GitHub Actions, ArgoCD, or Jenkins

Build tooling and workflows that improve developer productivity (automated builds, deployments, secrets management, ephemeral environments)

Monitoring, Observability & Incident Response

Build and enhance observability stacks using Cloud Monitoring, Prometheus/Grafana, ELK/Elastic, or OpenTelemetry

Lead incident response, troubleshooting, RCA generation, and post‑incident improvement efforts

Define and manage SLOs, error budgets, and operational runbooks

Security, Compliance & Cloud Governance

Ensure secure configurations across cloud services, Kubernetes workloads, secrets storage, and network boundaries

Implement guardrails and compliance automation using IAM best practices, GCP Organization Policies, and Terraform checks

Work with security and compliance teams to meet HIPAA, HITRUST, SOC 2, or internal audit requirements

AWS Operational Support (backup support for existing Platform Only)

Maintain stability of a pre‑existing AWS environment by performing tasks such as reviewing IAM roles and security posture, supporting workloads on EC2, ECS, EKS, RDS, S3, troubleshooting infrastructure or networking issues, and managing configurations, upgrades, and patching

Assist teams that rely on AWS‑hosted systems and ensure smooth integration with GCP‑centric operations

Make small‑to‑medium improvements or automation updates for AWS infrastructure using Terraform or CI/CD workflows

Leadership & Cross‑Team Collaboration

Mentor DevOps, CloudOps, and Platform Engineers through pair programming, reviews, and best‑practice sharing

Partner with development, data, and security teams to build highly reliable, cloud‑native applications and pipelines

Establish operational standards, documentation, and playbooks for cloud operations

Requirements

8+ years of DevOps, CloudOps, or platform engineering experience

Deep hands‑on experience with GCP, including GKE, workload identity, cluster networking, VPC design, firewalls, load balancers, BigQuery, Pub/Sub, Cloud SQL, Cloud Storage, Cloud Run, Cloud Functions, IAM, KMS, Secret Manager

Strong expertise with Terraform, including modules, workspaces, and governance patterns

Strong CI/CD experience with Git‑based workflows and pipeline automation

Solid understanding of Linux, networking basics, containerization, and distributed systems

Experience supporting production workloads in a regulated environment (HIPAA, HITRUST, SOC 2 or similar)

Practical experience supporting AWS operations (not architecture‑heavy), including EC2, EKS, ALB/NLB, S3, RDS, CloudWatch, IAM troubleshooting, VPC, Security Groups, Route 53

Comfortable maintaining and improving existing AWS infrastructure

Preferred: experience with GitOps tools (ArgoCD, Flux), familiarity with service mesh (Istio, Anthos) or advanced networking, policy‑as‑code (OPA/Gatekeeper or Sentinel), FinOps/cost optimization, building internal developer platforms or platform engineering teams

Why Join Us?

Joining

C the Signs

is not just about building AI; it’s about shaping the future of healthcare. If you are a technical leader with an unshakable belief in the power of AI to save lives and the ability to make it happen at scale, this is your opportunity to create a tangible, global impact.

Benefits

Competitive salary and benefits package

Flexible working arrangements (remote or hybrid options available)

The opportunity to work on life‑changing AI technology that directly impacts patient outcomes

Join a team that combines cutting‑edge innovation with a mission to save lives and improve health equity

Continuous learning opportunities with access to the latest tools and advancements in AI and healthcare

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