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Casa Esperanza, Inc.

Senior Treatment Coordinator

Casa Esperanza, Inc., Boston, Massachusetts, us, 02298

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Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role The role of the Senior Treatment Coordinator is to provide individual substance abuse counseling and case management to clients of Casa Esperanza, Inc.’s residential program using a motivational counseling approach and providing individual assessment, treatment planning, and case management. The Senior Treatment Coordinator acts as the assistant program director and helps coordinate all admissions, treatment reporting, ESM data, and client fee collection. Bilingual (Spanish and English) Required. As part of the Casa Esperanza, Inc. team, the Senior Treatment Coordinator will provide services in a fully integrated, holistic, and collaborative manner using a team‑treatment approach to ensure the coordination of all client services, both across Casa programs and with external providers. This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care; detail necessary follow‑up and assignments; and ensure wrap‑around support services are in place to maximize treatment effectiveness and clinical outcomes.

What you’ll do

Serves as HIV/AIDS Coordinator

Works closely with Program Director and Clinical Supervisor to coordinate intakes, admissions, and discharges to and from the program

Conducts psychosocial assessments for clients in the program and makes referrals to additional mental health and developmental support services when needed

Maintains working knowledge of Residential Program, Casa Esperanza menu of services, ASAM criteria, and intake process

Provides the 12 core counseling functions to each assigned client: screening, intake, orientation, assessment, treatment planning, counseling, case management, referral, education, crisis intervention, record‑keeping

Facilitates access to and coordination of needed services for HIV+ clients, including medical and dental care, prescription services, medical treatment compliance, enrollment in Massachusetts HIV Drug Assistance Program and mental health/substance abuse counseling, and social services

Manages HIV/AIDS data collection and reporting systems

Conducts initial assessment for each client and generates individualized treatment and service plans based on Casa Esperanza, Inc.’s Clinical Logic Model

Develops aftercare plan with the client

Coordinates internal and external services, i.e., legal, medical, and housing, employment, and training, etc.

Provides ongoing education regarding the fundamentals of HIV/AIDS, HIV medications, and strategies for personal risk reduction

Works closely with the clinical team to ensure client‑individualized treatment and service plans are completed

Conducts program groups as necessary (relapse prevention, self‑esteem, orientation group, solutions‑focused group)

Facilitates group interventions as required (including Trauma, Parenting Education, etc.)

Documents all client encounters and progress, completes necessary reports, and maintains up‑to‑date client files

Works closely with the Residential Operations Manager in collecting and processing client EBT and client fees, maintaining appropriate documentation upon receipt

Participates in clinical team meetings, DCF, and family team meetings to address client needs

Manages the monthly and weekly review of medications

Manages crisis interventions as needed

Conducts urine screening for clients as needed

On Call (rotating)

Meets weekly with the Clinical Program Director for supervision

Other duties as required

Qualifications

Ability to use Motivational Counseling/Motivational Interviewing techniques

Familiarity with Cognitive Behavioral Therapy

Demonstrated capacity to make sound clinical decisions and manage crises

Valid Massachusetts Driver’s License

Experience with homelessness, co‑occurring disorders, and people living with HIV/AIDS

Knowledge of substance abuse field, including the AA/NA 12‑step philosophy

Knowledge of appropriate community resources

Knowledge of residential treatment models

Strong verbal and written communication skills

Crisis management skills, and group intervention skills with children and families

Ability to work as a member of a team and independently

Must be knowledgeable of HIPAA regulations and how to assess the need of mental health hospitalization

Ability to meet the physical requirements of the position (see attached)

Ability to meet the training requirements of the position (see attached)

Master’s degree in Social Work, preferred

Bachelor’s degree in Psychology, counseling, or equivalent

All candidates should be willing to become CADAC certified (or a reasonable equivalent)

Experience working with Domestic Violence

Experience providing survivor‑centered, trauma‑informed care

Experience delivering strengths‑based treatment

CPR certified

Schedule

Monday – Friday

Onsite

Full‑Time

What we offer

Compensation: $50,000–52,000 annual salary

Holiday Pay (12 days per year + 1 floating holiday)

Paid Time Off (PTO)—18 days in year one, 20.5 days at year two, 23 days at year five

Sick Pay—10 paid days per year

Long/Short‑Term Disability

Company‑provided Life Insurance

Health Reimbursement Arrangement (HRA)

ComPsych Guidance Resources – EAP

Educational Opportunities

Employee Ticket‑at‑Work (Discounts for Entertainment, travel, movies, etc.)

Increased Salary for Credentials

and more…

Physical & Mental Requirements While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID‑19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre‑employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We recruit, hire, employ, train, promote, and compensate individuals based on job‑related qualifications and abilities. Casa Esperanza, Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers, and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email hr@casaesperanza.org.

The pay range for this role is 50,000 – 55,000 USD per year (Men's Program).

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