Mercy Housing Inc.
Resident Services Coordinator II - San Francisco, Multiple Property Locations
Mercy Housing Inc., San Francisco, California, United States, 94199
Resident Services Coordinator II - San Francisco
At Mercy Housing, we are on a mission to redefine affordable, low‑income housing and create a more humane world where communities thrive and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program‑enriched housing across the country.
We encourage candidates with lived experience to apply. This is an on‑site position.
Pay:
$30.00‑$35.00/hour DOE
Several healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid time off between Christmas and New Year's Holiday
Paid parental leave and caregiver leave
Paid life insurance
Free employee assistance plan
Free basic dental
Pet insurance options
Duties:
Collect required data for designated program components and record data in the Mercy Housing database accurately and timely. Maintain all reporting requirements set by funding and/or government agencies.
Evaluate outcomes of programs and services delivered on a regular basis as required.
Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) to offer residents the opportunity to assist their community and guide them toward appropriate services and resources.
Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.
Minimum Qualifications:
High School Diploma or equivalent.
Two (2) years of experience in community development, social services, or related field.
Preferred Qualifications:
Two (2) years’ experience working with individuals with mental health issues.
Two (2) years working with senior and developmentally disabled populations.
Bachelor’s Degree in a related field.
Experience conducting community assessments, applying conflict‑management principles, and organizing community groups, events, or programs.
Experience supervising staff.
Knowledge and Skills:
Work collaboratively with others in a team environment, respecting the perspectives and contributions of others.
Demonstrate a high level of verbal, writing, and listening skills.
Proficient with MS Office (Microsoft Word, Excel, Outlook).
Maintain confidentiality and obtain appropriate release of information as necessary.
Able to work with people experiencing mental health, disability, substance abuse, legal, and financial issues.
At Mercy Housing, everyone contributes to a mission and values centered culture. We are committed to demonstrating the values of Respect, Justice, and Mercy in all aspects of our daily work. At Mercy Housing, we seek applicants who are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.
*this is a brief description of the position **Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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We encourage candidates with lived experience to apply. This is an on‑site position.
Pay:
$30.00‑$35.00/hour DOE
Several healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid time off between Christmas and New Year's Holiday
Paid parental leave and caregiver leave
Paid life insurance
Free employee assistance plan
Free basic dental
Pet insurance options
Duties:
Collect required data for designated program components and record data in the Mercy Housing database accurately and timely. Maintain all reporting requirements set by funding and/or government agencies.
Evaluate outcomes of programs and services delivered on a regular basis as required.
Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) to offer residents the opportunity to assist their community and guide them toward appropriate services and resources.
Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.
Minimum Qualifications:
High School Diploma or equivalent.
Two (2) years of experience in community development, social services, or related field.
Preferred Qualifications:
Two (2) years’ experience working with individuals with mental health issues.
Two (2) years working with senior and developmentally disabled populations.
Bachelor’s Degree in a related field.
Experience conducting community assessments, applying conflict‑management principles, and organizing community groups, events, or programs.
Experience supervising staff.
Knowledge and Skills:
Work collaboratively with others in a team environment, respecting the perspectives and contributions of others.
Demonstrate a high level of verbal, writing, and listening skills.
Proficient with MS Office (Microsoft Word, Excel, Outlook).
Maintain confidentiality and obtain appropriate release of information as necessary.
Able to work with people experiencing mental health, disability, substance abuse, legal, and financial issues.
At Mercy Housing, everyone contributes to a mission and values centered culture. We are committed to demonstrating the values of Respect, Justice, and Mercy in all aspects of our daily work. At Mercy Housing, we seek applicants who are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.
*this is a brief description of the position **Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr