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Cross Country Consulting

Director - Business Transformation (Financial Services)

Cross Country Consulting, Boston, Massachusetts, us, 02298

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Director - Business Transformation (Financial Services) From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here .

Role Summary

We are seeking a strategic and energetic leader with deep Financial Services/Insurance experience to help lead growth around our Business Transformation service line in the Boston market. This role combines leadership in delivery, business development, and people management. The ideal candidate will bring strong subject matter expertise, consulting delivery excellence, and driving strategic initiatives around process, technology, internal controls, change management, and project management for CFO-oriented transformations.

Key Responsibilities:

Lead high-impact consulting engagements across:

Operating model design and transformation

Designing, architecting, and delivering large-scale transformation programs.

Data and analytics adoption, with a focus on insight-driven performance improvement

Regulatory and compliance-driven change

Strategically plan finance functions with C-Suite executives, building Organizational Level Strategic Roadmaps for CFO Organizations. for process innovation including the implementation of solutions that meet business objectives, fulfill data governance requirements, and satisfy internal financial controls

Help design and implement innovative solutions that enhance operational efficiency, scalability, profitability, and market competitiveness.

Create alignment across key stakeholders with competing priorities to ensure shared understanding and mutual collaboration

Lead change management and continuous improvement efforts supporting transformation at clients

Permeate a culture of change management and adaptability to achieve sustained behavior; providing support to the organization through all phases of transition (engagement, design, monitor, feedback, etc.)

Build and enable/execute our change agenda across the organization and other key stakeholders as appropriate, including the establishment and measurement of continuous improvement goals and the communication in place to support

Deal effectively with ambiguous and unstructured problems and situations.

Help clients adopt and scale AI, data management, and governance practices aligned with key industry trends such as:

AI/ML for fraud detection, trading signals, or client servicing

Cloud migration and data modernization strategies

Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.

Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.

Build and manage a large sales pipeline and oversee multiple client accounts simultaneously

Collaborate with firm leadership on hiring, team building, and culture development

Represent the firm externally with clients and internally as a cultural and leadership role model

Contribute to thought leadership, solution development, and go-to-market initiatives

Qualifications:

15+ years of applicable consulting, CFO Advisory, Finance Transformation, or relevant industry experience.

Prior tenure at a top-tier consulting firm (Big 4, Accenture, Strategy, or high-performing boutique)

Demonstrated ability to lead complex programs, manage diverse teams, and deliver measurable outcomes

Proven business development skills, including managing a pipeline and converting opportunities into projects

Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation

Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards

Located in Boston with strong industry relationships

High energy, entrepreneurial drive, and passion for leading people and solving client challenges

Education and Travel:

Bachelor’s degree from an accredited university

Willingness to travel domestically up to 20%-30% (varies by client)

Availability to work on client site or in office 3 days a week, with 2 days remote (hybrid environment)

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For applicants located in Boston, CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $178,000-$356,000 per year + annual bonus + additional benefits.

Benefits Summary CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.

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