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Veloklub

E-Commerce Integration Manager (Back-End API)

Veloklub, San Francisco, California, United States, 94199

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E-Commerce Integration Manager (Back-End API) The E-Commerce Integration Manager will also be expected to provide technical and business analysis to ensure the APIs are delivering the desired results. The successful candidate will understand API design, including the principles of REST, JSON and OAuth and be comfortable working with databases and web technologies. You should also be able to work with a variety of stakeholders to ensure that the APIs are meeting the needs of our customers. Strong communication and problem‑solving skills are essential for this role. If you are an experienced API Manager or even an API developer and are looking for a challenging and rewarding position, we would love to hear from you.

Responsibilities

As an E-Commerce Integration Manager at DSTNC, you will be managing and troubleshooting APIs to provide access to DSTNC’s core data retrieval and service offering

Create detailed API documentation to enable third‑party developers to easily integrate with DSTNC’s platform

Create and maintain API client libraries to provide an easy‑to‑use interface for third‑party developers

Track API performance metrics and work to improve the stability, scalability, and availability of the APIs

Monitor API usage to identify trends and anticipate customer needs

Collaborate with developers, product managers, and other stakeholders to understand customer needs and develop solutions that meet those needs

Project Management

In addition to your technical expertise, you will leverage your project management skills to plan, coordinate, and execute API‑related projects from inception to completion

Work closely with vendors (brand partners) to integrate their systems with our system

Gather requirements, provide technical guidance, and ensure smooth integration and onboarding processes

Support and address any integration‑related issues

Error Handling and Reconciliation

Ability to handle and resolve payment‑related errors, including issues with transaction processing, refunds, chargebacks, and reconciliation

Implement appropriate error‑handling mechanisms and ensure accurate financial reporting and reconciliation processes

Requirements

5+ years of experience managing and maintaining APIs and RESTful APIs

Proven track record of managing web services

Experience with Shopify, Magento, WooCommerce, and other e‑commerce back‑end interfaces is strongly preferred

Familiarity with API integration with payment gateways such as PayPal, Stripe, Braintree, or other popular payment service providers

Understanding the necessary steps and considerations involved in securely handling payment transactions through APIs

In‑depth knowledge of web technologies, including HTTP, XML/JSON, web security, authentication/authorization protocols

Good understanding of relational databases and NoSQL databases

Experience partnering with front‑end developers and designers on backend service development in support of them

Excellent problem‑solving skills and attention to detail

Strong communication and collaboration skills

Self‑motivated and able to work independently

Proficient in at least one scripting language (e.g., Python, Java, Ruby, etc.)

Strong problem‑solving and communication skills

Ability to work independently and collaboratively in a fast‑paced environment

Bachelor’s in Computer Science or related field or related experience

To apply, please submit the application form along with your resume and cover letter. In your cover letter, please include your relevant experience and how you meet the qualifications for this position. We look forward to reviewing your application.

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