Habitat for Humanity of the Charlotte Region
Assistant ReStore Manager
Habitat for Humanity of the Charlotte Region, Gastonia, North Carolina, United States, 28054
Why Join Us
Be part of a mission‑driven team that creates a positive impact on our community. The ReStore Assistant Manager role offers the chance to lead a dynamic team, engage with volunteers and customers, and support Habitat Charlotte’s vision of affordable housing for all.
Position Overview Habitat Charlotte is seeking a motivated ReStore Assistant Manager to support daily store operations, lead staff and volunteers, and deliver exceptional customer experience. This key-holding management role works closely with the ReStore Manager to ensure financial success, operational efficiency, and a safe, welcoming environment for customers, volunteers, and donors.
Key Responsibilities
Assist with store operations, including opening/closing, safe counts, money handling, shipment receiving, inventory and cycle counts, and transaction research
Monitor daily sales and review P&L reports to support expense control and profitability
Lead, train, and develop store staff to achieve store goals with a positive, engaging management style
Support basic HR functions including interviewing, hiring, counseling, and training
Maintain store policies, legal and safety requirements, and a clean, organized environment
Ensure volunteers, donors, Homeowners in Progress (HIPs), and Community Service Workers have a meaningful experience
Collaborate with other departments (HR, IT, Accounting, Volunteer Services)
Accurately complete reports and all end-of-day documentation
Consistently provide exceptional customer service and represent Habitat Charlotte positively
Qualifications
3+ years of management experience in retail or customer service
Valid driver’s license and reliable vehicle for occasional business use
Basic HR skills and experience leading a team
Proficiency with MS Office and POS systems
Financial tracking and basic accounting experience
Strong verbal and written communication skills
Physical Requirements
Stand for extended periods and perform repetitive movements
Lift 50 lbs. unassisted, over 50 lbs. with assistance, and move merchandise throughout the store
Operate a forklift (certification provided) and climb steps to forklift cab
Work flexible schedule including evenings, Saturdays, and holidays
Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug‑free workplace. A pre‑employment drug screen and background check is required. Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C. § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material is available upon request.
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Position Overview Habitat Charlotte is seeking a motivated ReStore Assistant Manager to support daily store operations, lead staff and volunteers, and deliver exceptional customer experience. This key-holding management role works closely with the ReStore Manager to ensure financial success, operational efficiency, and a safe, welcoming environment for customers, volunteers, and donors.
Key Responsibilities
Assist with store operations, including opening/closing, safe counts, money handling, shipment receiving, inventory and cycle counts, and transaction research
Monitor daily sales and review P&L reports to support expense control and profitability
Lead, train, and develop store staff to achieve store goals with a positive, engaging management style
Support basic HR functions including interviewing, hiring, counseling, and training
Maintain store policies, legal and safety requirements, and a clean, organized environment
Ensure volunteers, donors, Homeowners in Progress (HIPs), and Community Service Workers have a meaningful experience
Collaborate with other departments (HR, IT, Accounting, Volunteer Services)
Accurately complete reports and all end-of-day documentation
Consistently provide exceptional customer service and represent Habitat Charlotte positively
Qualifications
3+ years of management experience in retail or customer service
Valid driver’s license and reliable vehicle for occasional business use
Basic HR skills and experience leading a team
Proficiency with MS Office and POS systems
Financial tracking and basic accounting experience
Strong verbal and written communication skills
Physical Requirements
Stand for extended periods and perform repetitive movements
Lift 50 lbs. unassisted, over 50 lbs. with assistance, and move merchandise throughout the store
Operate a forklift (certification provided) and climb steps to forklift cab
Work flexible schedule including evenings, Saturdays, and holidays
Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug‑free workplace. A pre‑employment drug screen and background check is required. Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C. § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material is available upon request.
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