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DJB Hospitality

Restaurant Operations Manager

DJB Hospitality, Richmond, Virginia, United States, 23214

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Reports to: Vice President of Operations

DJB Hospitality is a dynamic, fast‑growing restaurant group behind innovative concepts such as Sedona Taphouse and NAPA Kitchen & Wine, and other polished casual dining experiences. We are searching for a passionate and results‑driven Restaurant Operations Manager to join our leadership team. This role supports our VP of Operations and plays a key part in ensuring our locations deliver exceptional hospitality, operational consistency, and strong financial performance.

Full‑Time | Multi‑Unit Restaurant Group

Responsibilities

Support the VP of Operations in overseeing day‑to‑day operations across DJB Hospitality concepts and locations.

Conduct regular on‑site visits to assess service execution, food quality, cleanliness, and team performance.

Coach, train, and develop General Managers and leadership teams to maintain DJB’s high standards for hospitality and culture.

Monitor financial performance, including labor management, food and beverage cost, and controllable expenses.

Partner with GMs to create improvement plans and ensure accountability for results.

Ensure proper execution of operational systems, including scheduling, inventory, and POS‑related processes.

Assist with new restaurant openings, including team training, systems implementation, and opening readiness.

Collaborate with DJB’s culinary, HR, training, finance, and marketing departments to support restaurant needs and guest experience initiatives.

Uphold compliance with health, sanitation, and safety regulations across all locations.

Address escalated guest concerns with professionalism, urgency, and care.

Communicate company initiatives clearly and ensure consistent execution across the brand.

Qualifications

3–5+ years of multi‑unit restaurant leadership experience in full‑service or upscale casual operations.

Strong understanding of restaurant operations, systems, and financial management.

Proven ability to train, coach, and develop management teams.

Excellent communication, organizational, and follow‑up skills.

Ability to travel to various DJB Hospitality locations; reliable transportation required.

Flexibility to work evenings, weekends, and occasional emergencies as needed.

Passion for hospitality and a commitment to upholding DJB’s culture and brand standards.

What We Offer

Competitive salary and performance‑based bonus structure.

Health benefits and company perks.

Opportunity to grow with an expanding, forward‑thinking hospitality group.

Hands‑on role with significant impact on operational success and guest satisfaction.

A collaborative, supportive leadership team committed to excellence.

How to Apply Please submit your resume along with a brief message sharing why you’re a strong fit for the DJB Hospitality team.

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