CoStar Group
Get AI-powered advice on this job and more exclusive features. Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, creating unique and valuable offerings for our customers. We continually refine and innovate our approach to deliver value and stay ahead in the industry. We are committed to providing our team with the best resources to give our clients an edge in real estate. CoStar Real Estate Manager CoStar Real Estate Manager is the leading platform for lease accounting, lease administration, and management of portfolios, transactions, projects, and construction. Clients use it to make smarter decisions and enable effective teamwork. Learn more about CoStar Real Estate Manager. Role Description Are you a tech-savvy problem-solver with a knack for accounting? We're looking for an Accounting Software Support Analyst to join our team. You'll be the go-to expert for resolving complex issues, ensuring our clients maximize our software's potential. If you thrive in a fast-paced environment and enjoy working at the intersection of technology, accounting, and finance, this role is for you! This role offers 4 days onsite with 1 day remote. Your Primary Responsibilities Solve complex problems related to technical accounting and finance issues, especially in lease accounting functionalities. Communicate complex technical and accounting concepts clearly and effectively to clients and team members. Manage support cases by prioritizing, troubleshooting, and escalating issues to ensure timely resolution. Maintain thorough documentation and contribute to our knowledge base and self-service resources. Participate in initiatives such as customer outreach, webinars, and training as part of the Lease Accounting Center of Excellence. Guide clients on applying accounting principles and lease standards (e.g., ASC 842, IFRS 16) within our software. Basic Qualifications Bachelor's degree from an accredited, not-for-profit university or college. 3+ years of experience with Financial or ERP business applications. Strong analytical and problem-solving skills with the ability to troubleshoot complex issues. Ability to work collaboratively across departments. Excellent communication skills, capable of explaining technical concepts to non-technical users. Proven commitment to previous employers. Strong academic performance in college. Preferred Qualifications Bachelor's degree in Accounting, Finance, MIS, or related fields from an accredited university. Experience diagnosing and resolving software technical issues, familiarity with case management systems. Experience supporting SaaS solutions with knowledge of lease accounting and related software. Experience with month-end and year-end closing processes, including journal entries and financial statements. Ability to anticipate issues and develop preventative strategies; SOP creation experience is a plus. What's in it for you? Join a collaborative, innovative culture with opportunities for professional growth. We offer competitive compensation, performance incentives, internal training, tuition reimbursement, and an exchange program. Our benefits include: Comprehensive healthcare (Medical, Vision, Dental, Prescription) Insurance options Mental health services Commuter benefits 401(K) with matching Employee stock purchase plan Paid time off Tuition reimbursement On-site or reimbursed fitness facilities Diversity and inclusion programs Healthy snacks and beverages We welcome all qualified candidates eligible to work full-time in the U.S. Please note we do not sponsor visas. CoStar Group is an Equal Opportunity Employer, maintains a drug-free workplace, and performs pre-employment testing. #J-18808-Ljbffr