Get AI-powered advice on this job and more exclusive features.
Senior Recruiting Manager - CRG Staffing
Human Resources Specialist Summary
Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation. Celebrating almost 30 years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 220 employees within the last 7 years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.
Pay/Compensation: $27.00/hour
Schedule/Location: REMOTE - local to Charlotte, NC (M-F 8am-5pm)
Responsibilities:
- Responds to telephone and submitted case inquiries from all Associates regarding employee relations matters by: Interpreting and explaining company policies (e.g. disciplinary guidelines, performance management, benefits), procedures, practices, and programs; referring questions and issues to Payroll or Benefits Help Desks when questions and issues are outside of the scope of HR policy explanation.
- Act as intermediary between Associates and the Payroll or Benefits Help Desks when Associates escalate unresolved benefits and payroll issues to HR.
- Providing guidance to managers in handling difficult or complex employee relations issues
- Investigating issues and providing resolution on the following: complaints about working conditions, disciplinary actions, or other HR related matters.
- Researching complaints from Associates about all salary/wage treatments (e.g. merit increases, promotions, demotions, adjustments) when issues are not resolved through the standard processes in accordance with policy.
- Contacts operations on all discrepancies as appropriate to ensure compliance.
- Bilingual HR Advisor may assist with translation of investigative documentation from Spanish to English, as needed.
Qualifications:
- Two years experience as an HR representative/generalist in a large company or supporting a line Business Unit.
- Strong computer skills including ability to perform queries in SAP, generate reports, perform web-based research, and create case management files in HR software.
- Research topics on the Internet and through other available resources.
- Manage priorities and workflow of assigned cases.
- Multi-task to meet deadlines and expected performance guidelines.
- Prepare reports and business correspondence.
- Deal effectively with a diversity of individuals at all organizational levels.
- Excellent written and verbal communication skills.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Category Code: JN007
Seniority level
Seniority level
Associate
Employment type
Employment type
Contract
Job function
Job function
Human Resources-
Industries
Food and Beverage Services, Food and Beverage Manufacturing, and Food and Beverage Retail
Referrals increase your chances of interviewing at CRG by 2x
Get notified about new Human Resources Specialist jobs in Charlotte, NC .
Charlotte, NC $69,700.00-$95,000.00 1 week ago
Oracle Cloud Functional Lead Core HR & Compensation
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr