M.C. Dean, Inc.
M.C. Dean, Inc. is hiring: UPS Technician 3 - Phoenix, AZ in Phoenix
M.C. Dean, Inc., Phoenix, AZ, US, 85003
Overview M.C. Dean, Inc. is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for mission-critical facilities, secure environments, and global enterprises. Our capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs professionals who engineer and deploy automated, secure, and resilient power and technology systems.
Why join M.C. Dean? Our people are inspired by engineering and innovation that enhance customer outcomes and change the world for the better. We are driven by our core values of agility, expertise, and trust.
Critical Power Group maintains, services, and troubleshoots UPS systems, batteries, and other critical infrastructure equipment. Technicians are factory trained on major UPS manufacturers and perform preventive maintenance, equipment testing, and emergency service calls at high-profile government, institutional, and commercial facilities. The group also provides engineering and technical support to customers and other divisions of M.C. Dean.
Responsibilities
Daily travel with independent work structure
Emergency call availability 24/7 unless on PTO or Off Call
Maintain safeguard for company issued equipment, tools, and instruments
Installation and repair of static switch and PDU systems
Perform required preventative maintenance on equipment under contract as scheduled
Customer contact and interface
Communicate availability status to corporate office
Communicate availability status to Team Lead or manager
Protect company proprietary information, manuals, and records
Use electronic and electrical test equipment as necessary
Coordinate and manage on-site subcontractors hired by M.C. Dean as necessary
Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company
Ensure work is performed to M.C. Dean standards
Complete all paperwork (Field Service Reports, Time Sheets, Expense Reports) timely and accurately
Provide technical support to customers upon request
Maintain technical documentation for study and/or review
Attend product-specific training as deemed necessary
Cross-train others as needed
Other Duties
Inspect static swath systems associated with power backup systems and related controls; perform inspections, maintenance checks, failure analysis, and repairs
Certify by signature that systems and components adhere to quality standards
Review and verify system drawings and specifications; determine maintenance and inspection requirements; resolve discrepancies
Provide technical assistance and expertise to owners and engineers; perform inspections and training as needed
Advise site personnel on maintenance practices and document findings
Maintain operational instruments (Digital Multimeter, Micro Ohm-meter, Insulation Test Equipment, Battery Test Equipment)
On-call availability 24/7; may require overnight travel at company expense
Performs other duties as assigned
Supervisory Controls
Work is performed under general supervision of Regional Managers and Team Leads
Role includes autonomy within policies and schedules; completed work reviewed for policy adherence and overall effectiveness
The primary purpose is inspection and certification of power electronics and their key components to improve reliability, availability, and quality of power
Qualifications
AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field/military training
5+ years of experience with UPS systems, batteries, test equipment, and related electrical apparatus (switchgear, panels, breakers, disconnects, ATSs, generators)
Proficiency in reading and interpreting schematic diagrams
Strong working knowledge of NEC, maintenance practices, and quality control procedures
Ability to diagnose malfunctions and apply testing/inspection techniques
Proficiency with laptop and software tools; strong written and oral communication skills
Willingness to complete manufacturer maintenance courses as needed
Proficient in Microsoft Office products
Benefits
A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuit ion reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave
Abilities
Ability to lift, carry, and move objects weighing up to 50 pounds regularly; follow safety protocols
Relocate a 12-foot stepladder without assistance
Work at heights up to 60 feet; climb and balance on scaffolds, lifts, ladders
Physical tasks such as walking, climbing, lifting, squatting, kneeling, and reaching
Good vision and hearing; ability to communicate in English
Ability to identify problems and apply general reasoning to solve them
Ability to see details at close range
Reasonable stamina for repetitive physical tasks
Note: This posting reflects a typical job description and does not guarantee employment or imply eligibility for any particular role.
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