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H&R Block

H&R Block is hiring: Receptionist in Little Falls

H&R Block, Little Falls, NJ, US, 07424

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Overview Join to apply for the Receptionist role at H&R Block . Our Company: At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. What you\'ll do Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. A typical day includes helping others, building client relationships, and guiding clients to the right tax professional for their needs. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients how they would like to be scheduled Help ensure all client needs are met during service, in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Qualifications / Requirements High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Your Expertise Experience in a fast-paced environment Previous experience in a customer service environment Ability to multitask Strong organizational and time-management skills Computer proficiency with the ability to use Microsoft Office Why work for us H&R Block believes in investing in its people and supporting overall well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support Discounts on everyday items and services Benefits with additional eligibility requirements: medical coverage, 401(k) retirement plan, and Employee Stock Purchase Plan Access to benefits via the company portal The Community You Will Join We remain committed to building a Connected Culture — where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Pay Information The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefit programs as described by policy. Pay Range $11.00 - $27.00 per hour Sponsored Job: #28118 #J-18808-Ljbffr