H&R Block
About H&R Block
We believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value a high‑performing, connected culture where everyone feels they belong.
Typical Day as a Seasonal Receptionist / Client Service Professional
Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Key Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients according to their preferences.
Ensure all client needs are met during service in person, over the phone, or virtually.
Maintain office cleanliness and organization of resources with team members.
Other duties as assigned.
Preferred Qualifications
High school diploma or equivalent.
Ability to work a flexible schedule and/or in multiple locations.
Sales/marketing experience.
Required Experience and Skills
Experience working in a fast‑paced environment.
Previous experience in a customer service environment.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficiency and ability to use Microsoft Office.
Benefits
Employee Assistance Program with Health Advocate.
Wellbeing program BetterYou.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
Click here to checkout all available benefits.
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Administrative
Industry
Retail
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