Pima Federal Credit Union
Member Service Representative - Pinetop Branch
Pima Federal Credit Union, Pinetop-Lakeside, Arizona, United States
Pima Federal Credit Union
of
Tucson, AZ
is looking to hire a
full-time Member Service Representative . Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a
stable, growing,
and respected financial institution
that offers
opportunities for professional growth and advancement ? Do you love finding the best solutions for your members and want do so in
a culture of teamwork and integrity ? If so, please read on!
MEMBER SERVICE REPRESENTATIVE POSITION
Our Member Service Representatives are enthusiastic about providing exceptional customer service to our members. This position has a universal role in our branches, working seamlessly to assist our members' needs from start to finish. Our Member Service Representatives promote financial products and services to improve our members' well-being, they always take the time to establish rapport with members and listen carefully so that the absolute best financial products and services can be recommended to meet our members' needs. Our Member Service Representatives are the face of our credit union and the reason our members love banking with us!
This position processes teller transactions, opens and closes accounts, solves problems, updates member information, conducts loan application interviews, processes loan applications, funds loans, and presents loan disclosures. This role also steps into the teller line to process banking transactions accurately and efficiently while maintaining a balanced cash drawer. Member Service Representatives are expected to achieve individual and team sales goals and keep up-to-date on all credit union products and services. Being passionate about the value that credit unions offer is critical to this role so that you can enthusiastically promote our financial services to members.
QUALIFICATIONS FOR A MEMBER SERVICE REPRESENTATIVE
High school diploma or equivalent
One year of current financial institution experience as Teller or Member Service Representative
OR
two years of current sales, retail, or customer service experience with cash handling responsibilities
Intermediate-level proficiency with computers and software applications, including Microsoft Office, Word, and Excel
Exceptional customer service skills
Ability to offer solutions that meet our members' needs
Flexibility to travel to other branches on occasion
Working knowledge of Symitar (Episys) is preferred. Bilingual English/Spanish skills are also preferred.
Are you looking to build on your financial industry experience? Would you be comfortable with transitioning between multiple roles in a branch environment? Do you have excellent communication skills? Are you detail-oriented? Are you honest and trustworthy? If so, then you might just be perfect for our Member Service Representative position! ABOUT PIMA FEDERAL CREDIT UNION
In 1951, sixteen teachers pooled together $84 in deposits and founded our credit union with the common purpose of helping people. To this day, our common purpose still exists. We're here for our members and we thrive by delivering on our value promise of
smart, simple, personal . We have stayed true to our roots as a not-for-profit financial cooperative whose main focus is providing the highest possible value to our membership in the simplest way. We are about relationships and not transactions. We are proud to be an Arizona Daily Star Reader's Choice winner.
As a full-time employee, you are eligible for Pima Federal's
robust benefits package
including:
Insurance:
Medical, dental, and vision
– each benefit has a generous contribution from the credit union
100% company-paid
life insurance, short-term disability, long-term disability, and employee assistance program (EAP)
Access to other products such as two flexible spending account ( FSA ) options, critical illness insurance, accident coverage, and
buy-up options
on life insurance
Retirement:
401(k)
plan with
company match
100% company-funded
pension plan
Generous
paid time off
policies, including 11 paid holidays
Tuition Reimbursement
Access to
on-demand pay
and one-on-one
financial planning
An award-winning
wellness program
Access to an
on-site car repair service
In addition, you'll be part of Pima Federal's engaging
culture , which includes
employee appreciation events, paid volunteer time, and a healthy work-life balance.
We are proud to have been recognized as a
finalist
in the Tucson Metro Chamber's Copper Cactus Awards for
Best Place to
Work
in 2023! If this sounds like the next step in your financial industry career that you've been looking for, apply now!
If you feel that you would be right for this position, please fill out our initial
3-minute, mobile-friendly application .
of
Tucson, AZ
is looking to hire a
full-time Member Service Representative . Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a
stable, growing,
and respected financial institution
that offers
opportunities for professional growth and advancement ? Do you love finding the best solutions for your members and want do so in
a culture of teamwork and integrity ? If so, please read on!
MEMBER SERVICE REPRESENTATIVE POSITION
Our Member Service Representatives are enthusiastic about providing exceptional customer service to our members. This position has a universal role in our branches, working seamlessly to assist our members' needs from start to finish. Our Member Service Representatives promote financial products and services to improve our members' well-being, they always take the time to establish rapport with members and listen carefully so that the absolute best financial products and services can be recommended to meet our members' needs. Our Member Service Representatives are the face of our credit union and the reason our members love banking with us!
This position processes teller transactions, opens and closes accounts, solves problems, updates member information, conducts loan application interviews, processes loan applications, funds loans, and presents loan disclosures. This role also steps into the teller line to process banking transactions accurately and efficiently while maintaining a balanced cash drawer. Member Service Representatives are expected to achieve individual and team sales goals and keep up-to-date on all credit union products and services. Being passionate about the value that credit unions offer is critical to this role so that you can enthusiastically promote our financial services to members.
QUALIFICATIONS FOR A MEMBER SERVICE REPRESENTATIVE
High school diploma or equivalent
One year of current financial institution experience as Teller or Member Service Representative
OR
two years of current sales, retail, or customer service experience with cash handling responsibilities
Intermediate-level proficiency with computers and software applications, including Microsoft Office, Word, and Excel
Exceptional customer service skills
Ability to offer solutions that meet our members' needs
Flexibility to travel to other branches on occasion
Working knowledge of Symitar (Episys) is preferred. Bilingual English/Spanish skills are also preferred.
Are you looking to build on your financial industry experience? Would you be comfortable with transitioning between multiple roles in a branch environment? Do you have excellent communication skills? Are you detail-oriented? Are you honest and trustworthy? If so, then you might just be perfect for our Member Service Representative position! ABOUT PIMA FEDERAL CREDIT UNION
In 1951, sixteen teachers pooled together $84 in deposits and founded our credit union with the common purpose of helping people. To this day, our common purpose still exists. We're here for our members and we thrive by delivering on our value promise of
smart, simple, personal . We have stayed true to our roots as a not-for-profit financial cooperative whose main focus is providing the highest possible value to our membership in the simplest way. We are about relationships and not transactions. We are proud to be an Arizona Daily Star Reader's Choice winner.
As a full-time employee, you are eligible for Pima Federal's
robust benefits package
including:
Insurance:
Medical, dental, and vision
– each benefit has a generous contribution from the credit union
100% company-paid
life insurance, short-term disability, long-term disability, and employee assistance program (EAP)
Access to other products such as two flexible spending account ( FSA ) options, critical illness insurance, accident coverage, and
buy-up options
on life insurance
Retirement:
401(k)
plan with
company match
100% company-funded
pension plan
Generous
paid time off
policies, including 11 paid holidays
Tuition Reimbursement
Access to
on-demand pay
and one-on-one
financial planning
An award-winning
wellness program
Access to an
on-site car repair service
In addition, you'll be part of Pima Federal's engaging
culture , which includes
employee appreciation events, paid volunteer time, and a healthy work-life balance.
We are proud to have been recognized as a
finalist
in the Tucson Metro Chamber's Copper Cactus Awards for
Best Place to
Work
in 2023! If this sounds like the next step in your financial industry career that you've been looking for, apply now!
If you feel that you would be right for this position, please fill out our initial
3-minute, mobile-friendly application .