Four Seasons Hotels and Resorts is hiring: Overnight Security Supervisor in Kapo

Overnight Security Supervisor

Join to apply for the Overnight Security Supervisor role at Four Seasons Hotels and Resorts.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world‑class spa, to its Surfside shores.

About the Role

The Overnight Security Supervisor is responsible for overseeing and completing day‑to‑day security operations of the property to ensure the protection and safety and security of all guests, personnel, and property.

What You Will Do

• Supervise the day-to-day security operations at the direction of the Director of Security to ensure the safety and security of all guests, personnel and property. Assist in training, mentoring and coaching, counseling and discipline of the Hotel Safety Officers.
• Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation. Conduct V.I.P. escorts in a professional and courteous manner. Monitor the Closed Circuit Television (CCTV), and if needed review the VCR tapes.
• Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises. Assist handicapped guests.
• Assist in implementing preventive safety and security programs.
• Investigate crimes committed against the hotel, guests, and employees. Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. Remain objective, and write comprehensive reports.
• Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• Maintain awareness of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.

What You Bring

• High School Diploma, equivalent experience.
• Previous supervisory experience for security of residential or hotel.
• Ability to perform lifesaving functions including: CPR, carry fire extinguishers in stairwells and push injured workers or guests in wheelchairs.

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Employee Discount for stays at any Four Seasons worldwide.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.
• Complimentary Parking.

Schedule & Hours

• Full Time (Overnight, early mornings, days, evenings, weekends and holidays).

Candidates must have valid work authorization for the U.S.

Four Seasons is an Equal Opportunity, Afformative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.