H&R Block
Job Title: Receptionist (Seasonal Client Service Professional / Receptionist)
Company: H&R Block
Location: Coral Springs, FL
Overview: At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We are committed to a high-performing, connected culture where everyone feels like they belong.
Typical Day: Helping others is what we do best here, which means you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that grow stronger each year. As a seasonal Client Service Professional / Receptionist, you’ll focus on how to wow clients now and in the future.
What You’ll Bring
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best-suited tax professional for their needs.
Schedule clients as they prefer.
Help ensure all client needs are met during service both in person, over the phone or virtually.
Maintain office cleanliness and organization of resources with team members.
Other duties as assigned.
Qualifications
High school diploma or equivalent.
Ability to work flexible schedule and/or in multiple locations.
Sales/marketing experience (preferred).
Your Expertise
Experience working in a fast-paced environment.
Previous experience in a customer service environment.
Ability to multi-task.
Strong organizational and time-management skills.
Computer proficiency with Microsoft Office.
Why Work for Us
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou.
Neurodiversity and caregiver support available.
Various discounts on everyday items and services.
Benefits: Medical coverage, 401k retirement savings, Employee Stock Purchase Plan.
Community You Will Join
We remain committed to building a connected culture where trust, care, and connections help us work together. You will be immersed in a work environment recognized worldwide for its culture and will have collegial support for growth.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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