H&R Block
Receptionist
Join to apply for the Receptionist role at H&R Block .
Location: Greensboro, NC
Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in clients, associates, and communities everywhere. We have a high performing, connected culture where everyone feels like they belong.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional / Receptionist means you’ll focus on how to wow clients now and in the future.
Requirements
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
What you’ll bring to the team
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs have been met during service (in person, over the phone or virtually)
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous customer service experience
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Why Work for Us
At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan
Click here to checkout all available benefits
The Community You Will Join
We remain committed to building a Connected Culture – one in which trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists. Colleagues are committed to helping each other grow and support one another.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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