H&R Block
Overview Receptionist role at H&R Block .
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The Company At H&R Block , we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients as requested
Help ensure all clients\' needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with the team
Other duties as assigned
Qualifications High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Your Expertise Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficiency with the ability to use Microsoft Office
Why work for us We invest in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
The Community You Will Join We remain committed to building a Connected Culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues who support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
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Job Details Seniority level: Not Applicable
Employment type: Full-time
Job function: Administrative
Industries: Retail
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