H&R Block
Receptionist Position at H&R Block
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About H&R Block
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong. We are committed to a long‑term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients as they would like to be scheduled
Help ensure all client needs have been met during service both in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Expertise
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with the ability to use Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Well‑being program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
Additional benefits available with eligibility
Company Culture
At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized worldwide on Best Companies lists! We surround colleagues with support and growth opportunities.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Seniorities & Employment
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Administrative
Industry: Retail
Location & Salary
Huntington, WV $28,777 - $37,410 per year.
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