H&R Block
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Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Preferred Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suit tax professional for their needs
Schedule appointments as clients wish
Ensure all client needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and resource organization with team members
Perform other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous customer‑service experience
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency, including Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou
Neurodiversity and caregiver support
Various discounts on everyday items and services
Medical coverage, 401(k) retirement savings, and Employee Stock Purchase Plan
The Community You Will Join
H&R Block is committed to building a connected culture where trust, care, and collaboration guide everyday work. You will be immersed in a supportive environment recognized globally on Best Companies lists, surrounded by colleagues who grow together.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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