H&R Block
Receptionist – H&R Block
Join us at H&R Block as a seasonal Client Service Professional/Receptionist where you will help clients feel confident and informed about their finances.
Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high‑performing, connected culture where everyone belongs.
Typical Day
Help others and build client relationships that grow stronger each year by wowing clients now and in the future.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients the way they would like to be scheduled.
Ensure all client needs are met during service in person, over the phone, or virtually.
Maintain office cleanliness and organization of resources with team members.
Other duties as assigned.
Qualifications
High school diploma or equivalent.
Ability to work flexible schedule and/or in multiple locations.
Sales/marketing experience.
Experience working in a fast‑paced environment.
Previous experience in a customer service environment.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficiency with Microsoft Office.
Benefits
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Medical coverage, 401(k) plan, Employee Stock Purchase Plan (eligibility requirements).
Additional benefits include health, prescription drug coverage, retirement savings plan, fitness center programs, associate discount program, Business Travel Accident Insurance, and associate tax prep benefit.
Pay Range
Salary: $15.50 – $27.00 per hour. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and location. Eligible associates may participate in incentive compensation plans and enroll in health, retirement, and other benefits.
Employment Details
Seniority level: Not Applicable
Employment type: Full‑time
Equal Opportunity Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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