H&R Block
Overview
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Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture where everyone feels like they belong.
Job Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all client needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Qualifications
High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Experience working in a fast‑paced environment
Previous customer service experience
Ability to multi‑task
Strong organizational and time‑management skills
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (subject to eligibility)
Click here to checkout all available benefits
Community and EEO Statement
At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment that is recognized worldwide on best‑company lists and surrounded by colleagues who are committed to helping each other grow and support one another.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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