H&R Block
Receptionist
The role of Receptionist at H&R Block involves Client Service Professional duties during the seasonal period. You will greet clients, answer phones, schedule appointments, and provide information to help them make confident, informed decisions about their tax and financial needs.
Company Overview
At H&R Block, we “believe in the power of people helping people.” Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong and are encouraged to continuously improve and innovate.
Typical Day
You will greet clients in a personalized, friendly and inviting manner, match them with the appropriate tax professional, schedule appointments, ensure clients' needs are met during in‑person, phone or virtual service, maintain office cleanliness and organization, and perform other duties as assigned.
Qualifications (Required)
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Preferred Experience
Sales or marketing experience
What You’ll Bring to the Team
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service (in‑person, over the phone, or virtually)
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with the ability to use Microsoft Office
Why Work for Us
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support available to you and your family.
Various discounts on everyday items and services.
Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.
The Community You Will Join
H&R Block is committed to building a Connected Culture where trust, care, and connection are central. We are recognized worldwide on Best Companies lists and have an environment where everyone feels safe to bring their authentic self to work.
Pay Range
$16.50 - $27.00 / hour.
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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