Receptionist Job at H&R Block in Dubuque

Join to apply for the Receptionist role at H&R Block Overview At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. Typical Day Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future. Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience What you'll bring to the team Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best‑suited tax professional for their needs Schedule clients as they would like to be scheduled Help ensure all client needs are met during service, both in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Your Expertise Experience working in a fast‑paced environment Previous experience in a customer‑service environment Ability to multi‑task Strong organizational and time‑management skills Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well‑being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan The Community You Will Join We remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together, creating an environment where everyone feels safe to bring their authentic self to work every day and belongs as part of a larger team. Equal Opportunity Employment H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Seniority Level Not Applicable Employment Type Full‑time Job Function Administrative Industries Retail #J-18808-Ljbffr