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H&R Block

Receptionist Job at H&R Block in Memphis

H&R Block, Memphis, TN, US, 37544

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Overview Join to apply for the Receptionist role at H&R Block . About the company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. Requirements High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Your Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients as they would like to be scheduled Help ensure all clients\' needs are met during service, both in person, over the phone or virtually Maintain office cleanliness and organization of resources with the team Other duties as assigned Your Expertise Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we invest in our people and commit to their total well-being. Our benefits can help associates plan for their health, wellbeing, and financial needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k, Employee Stock Purchase Plan The Community You Will Join We are committed to building a connected culture — where trust, care, and connections guide how we work together, and where everyone feels safe to bring their authentic self to work and belong to the team. You will be in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues who support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Sponsored Job Company ID: 40316 #J-18808-Ljbffr