H&R Block is hiring: Receptionist in Wilson

Overview Join to apply for the Receptionist role at H&R Block . Our Company: At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients how they would like to be scheduled Help ensure all clients' needs are met during service, in person, over the phone, or virtually Maintain office cleanliness and organize resources with team members Other duties as assigned Qualifications High school diploma or equivalent Ability to work flexible schedule and/or in multiple locations Sales/marketing experience (preferred) Your Expertise Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan The Community You Will Join We are committed to building a Connected Culture — trust, care, and connections in a workplace where everyone feels safe to bring their authentic self to work and belongs as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who help each other grow and support one another. H&R Block is an equal opportunity employer, welcoming diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Job details Seniority level: Not Applicable Employment type: Full-time Job function: Administrative Industries: Retail Sponsored Job #J-18808-Ljbffr