Receptionist Job at H&R Block in Kansas City

About the Company At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates and communities. We foster a high‑performing, connected culture where everyone feels they belong. Job Summary Seasonal Client Service Professional/Receptionist – focus on welcoming clients, connecting them with the right tax professional, and ensuring a positive experience in person, over the phone or virtually. Typical Day Helping others is what we do best. You will build client relationships that grow stronger each year while maintaining a clean, organized office and providing exceptional service. Preferred Qualifications High school diploma or equivalent. Flexible schedule and ability to work in multiple locations. Sales/marketing experience. Responsibilities Answer phones and greet clients in a friendly and inviting manner. Match clients with the best‑suited tax professional. Schedule appointments according to client preference. Ensure all client needs are met during service. Maintain office cleanliness and organization. Perform additional duties as assigned. Core Competencies Experience in a fast‑paced environment. Customer service background. Ability to multitask and manage time effectively. Strong organizational skills. Computer proficiency with Microsoft Office. Benefits Employee Assistance Program with Health Advocate. Well‑being program, BetterYou. Neurodiversity and caregiver support. Various discounts on everyday items and services. Medical coverage, 401(k) retirement plan and Employee Stock Purchase Plan (subject to eligibility). Community and Culture H&R Block is committed to building a connected culture that values trust, care and inclusivity. We celebrate diversity and provide a safe, welcoming environment for all employees. Equal Opportunity Statement H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, expression or veteran status. Job Details Seniority level: Not Applicable Employment type: Full‑time Job function: Administrative Industry: Retail Location: Kansas City, MO #J-18808-Ljbffr