H&R Block
About H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also value a high‑performing, connected culture where everyone feels they belong.
A Typical Day
As a seasonal Client Service Professional/Receptionist you will help others, build client relationships, and focus on delighting clients today and in the future.
Requirements
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales or marketing experience (preferred)
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Ensure all client needs are met during service, in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Your Expertise
Experience in a fast‑paced environment
Previous customer‑service experience
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou
Neurodiversity and caregiver support
Various discounts on everyday items and services
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility required)
Full benefits list available online
Community
We remain committed to building a connected culture of trust, care, and inclusion. You will be part of an environment where everyone is safe to bring their authentic self to work.
EEO Statement
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Job Details
Seniority level: Not applicable
Employment type: Full‑time
Job function: Administrative
Industries: Retail
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