Receptionist Job at H&R Block in Waterford

About H&R Block At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong. A Typical Day Helping others is what we do best here. You will see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. Key Qualifications High school diploma or equivalent Ability to work flexible schedule and/or in multiple locations Sales/marketing experience Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best‑suited tax professional for their needs Schedule clients based on their preferences Ensure all client needs have been met during service in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Your Expertise Experience working in a fast‑paced environment Previous experience in a customer service environment Ability to multi‑task Strong organizational and time‑management skills Computer proficiency with the ability to use Microsoft Office Why Work for Us Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan Community Commitment We remain committed to building a connected culture where trust, care, and connections shape how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and surrounded by colleagues who help each other grow and support one another. Equal Opportunity H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. #J-18808-Ljbffr