H&R Block
About H&R Block
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
Job Summary
Seasonal Client Service Professional / Receptionist. Focus on wow clients now and in the future.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Key Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Help to ensure all client needs have been met during service, both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (desired)
Desired Experience
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program – BetterYou
Neurodiversity and caregiver support
Various discounts on everyday items and services
Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan
Community
At H&R Block we remain committed to building a Connected Culture – trust, care, and connections. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues who help each other grow.
Equal Opportunity Employer Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range
$11.00 – $27.00 per hour
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