H&R Block
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Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high performing, connected culture where everyone feels like they belong. We are pursuing a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth to elevate how we work, serve, and lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day
Helping others is what we do best, so you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist , you’ll focus on how to wow clients now and in the future.
Preferred qualifications
High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience
What you'll bring to the team
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients as they would like to be scheduled
Help ensure all clients' needs are met during service, in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with the team
Other duties as assigned
Your Expertise
Experience in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficiency with Microsoft Office
Why work for us
H&R Block invests in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with eligibility requirements: Medical Coverage, 401k, Employee Stock Purchase Plan
Explore all available benefits
The Community You Will Join
We are committed to building a Connected Culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and feels like they belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Sponsored Job
#8431
Job details Seniority level: Not Applicable
Employment type: Full-time
Job function: Administrative
Industries: Retail
Location: Jacksonville, FL
Salary: $40,000 - $50,000
Note: This description may include references to time since posting; ensure to verify current status with the employer.
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