H&R Block
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business through Block Next, a multi‑year roadmap focused on innovation, client experience, and sustainable growth.
We are looking for a seasonal Client Service Professional/Receptionist who will focus on wow‑ing clients now and in the future.
A Typical Day
Helping others is what we do best here. You will see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year.
It would be even better if you also had
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
What you’ll bring to the team
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help ensure all clients’ needs are met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing and financial wellness needs.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou
Neurodiversity and caregiver support available
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical coverage, 401(k) retirement savings plan and Employee Stock Purchase Plan
Click here to checkout all available benefits
The Community You Will Join
We remain committed to building a Connected Culture – trust, care, and connections guide us. You will be immersed in an exceptional work environment recognized worldwide. You also will be surrounded by colleagues who are committed to supporting and growing each other.
Equal Opportunity Employer
We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you.
Pay Range
$11.00 - $27.00 / hr. Local minimum wage laws apply. The pay range is posted pursuant to local requirements. Successful candidates may be eligible for incentive compensation or short‑term incentive plans that could generate additional earnings. Qualifying associates can enroll themselves and/or eligible dependents in medical and prescription drug coverage; participate in the H&R Block Retirement Savings Plan (401(k)); the Employee Assistance Program; (virtual) fitness center programs, associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Administrative
Industry
Retail
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